Accessibility and suitability
Basics
Services and conveniences
General
Kitchen
Media and entertainment
Bathroom
Bedroom
Dining
Laundry
Family friendly
Parking and transportation
Workspace
Things to do
Health and safety
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a spacious and clean environment, a fantastic team, and a great location, making it a perfect choice for a comfortable and enjoyable stay.
How is the cleanliness of the hotel?
The hotel is very clean and family-friendly, with comfortable beds and a great free breakfast, ensuring a pleasant and hygienic experience for all guests.
Is parking available at the hotel?
The hotel provides convenient parking options, although some guests have mentioned a parking fee. However, the location and amenities make it a great choice for a stay in the Chicago area.
What can guests expect from the hotel's customer service?
The staff is attentive, friendly, and very helpful, ensuring a pleasant and accommodating experience for all guests.
When is the best time to visit the hotel?
The hotel is a great choice for a visit in May during the low season or in October during the high season, offering a comfortable and enjoyable stay with plenty of room and a welcoming atmosphere.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
May is noted as the low season, which could offer a quieter and potentially more affordable stay.
Nearby Spa
The Kohler Waters Spa at Burr Ridge is only 0.6 miles away, making it a convenient option for relaxation and pampering.
Check Room Cleanliness
While many guests found the rooms clean, some mentioned specific cleanliness issues such as dusty areas, hair in the tub, and stains on the bedding. It might be helpful to check the room upon arrival.
Verify Room Amenities
Some guests reported issues such as the shower head not working, slow-draining bathtub, and limited outlets in the room. It could be beneficial to ensure that all room amenities are in good working condition.
Consider Parking Options
The hotel offers private parking with a surcharge, which some guests found unexpected. It's worth considering this additional cost when planning the trip.
Breakfast Timing
Guests appreciated the availability of breakfast until later hours compared to other hotels. This could be advantageous for those who prefer a more relaxed morning routine.
Accessibility Features
The hotel offers various accessibility features such as roll-in showers and wheelchair accessibility. Guests with specific needs may find this information valuable when choosing accommodations.
Pool Towels
Several guests mentioned a lack of towels at the pool, so it might be helpful to bring along extra towels for pool visits.
Staff Friendliness
Many guests praised the friendly and helpful staff, particularly mentioning specific staff members who contributed to a positive experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | June | $199 | $254 |
Cheapest month to stay with an average 45% drop in price. | Most expensive month to stay with an average 52% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 0.9 mi | Chicago Midway | 9.0 mi |