When you stay at Hotel Ski Plaza in Canillo, you'll be near ski lifts and minutes from Sant Serni Church and Palau de Gel. This 5-star hotel is within close proximity of Sant Joan de Caselles and Meritxell Sanctuary. Make yourself at home in one of the 111 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and you can also request cribs/infant beds (complimentary). After a day on the slopes, enjoy recreational amenities including an indoor pool and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and ski storage. Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include limo/town car service, a computer station, and a 24-hour front desk. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby, fees may apply.
We liked the hot broth soup available all day in the lobby and the view from the hotel room balcony was breathtaking. The lobby was very cozy after Skiing all day and sitting by the fire. The Bell Hop was very kind and helpful for the length of our stay.
Expired food delivered with room service. Room not cleaned one day after skiing (had to wait in lobby and was never notified when it was complete). Hotel has no hair conditioner available. The Pool and the Hot Tub were not very comfortable due to the water jets in both sprayed out freezing cold water. Front desk staff seemed to be more irritated with the inconvenience of fixing the issues that we had rather than trying to make us more cofortable with our stay. I have stayed in various classes of Hotels over the years and I know that I could have spent a lot less at a 3 star hotel and received better service. For a Five Star Hotel I would have expected a lot more.
i liked the hotel because i read the reviews before i booked and lived up to my exoectations
the evening meal was not up to my expectations
nice decor, ambiance, facilities for children were excellent
no parking available and municipal (paid) parking was expensive. the rooms were too hot and temperature could not be regulated