Accessibility and suitability
Basics
Bathroom
Dining
Services and conveniences
General
Media and entertainment
Bedroom
Health and safety
Pool and spa
Laundry
Parking and transportation
Workspace
Outdoor
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best features of the hotel?
Guests have praised the great service, comfortable beds, and quiet rooms. The hotel also offers complimentary breakfast and a convenient location near restaurants and shopping.
Are there any concerns about the cleanliness of the rooms?
While some guests mentioned that everything was very clean, others reported issues with dirty rooms, stains on the carpet, and a bad smell throughout the building.
How is the quality of the beds and pillows?
Guests have found the beds and pillows to be comfortable, but there were also comments about the bed being hard like a rock.
Is the hotel's breakfast offering satisfactory?
Some guests were pleased with the breakfast options and the cleanliness, while others found the breakfast options disappointing and limited.
What can guests expect from the hotel's staff?
The staff has been described as friendly and attentive by some guests, but others mentioned encountering rude and unhelpful overnight staff at the front desk.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in January, which is the low season. This could provide a more relaxed experience.
Explore Nearby Family-Friendly Activities
The hotel's proximity to Cluggy's Family Amusement Center and other family-friendly attractions makes it an ideal choice for those traveling with children.
Check Accessibility Features
If you require accessibility features, the hotel offers a range of amenities such as roll-in showers, adapted baths, and increased accessibility, catering to diverse needs.
Request Room Maintenance
Some guests experienced issues with room cleanliness and maintenance. It's advisable to promptly report any concerns to the staff for a quick resolution.
Take Advantage of the Complimentary Breakfast
Guests appreciated the complimentary breakfast, which is a convenient and cost-effective way to start the day. However, some mentioned that the breakfast options were limited.
Inquire About Renovations
Some guests noted ongoing renovations. If this is a concern, it may be helpful to inquire about the status of renovations and any potential impact on the stay.
Consider Room Selection for Quietness
While some guests enjoyed a quiet stay, others mentioned noise disturbances. If peace and quiet are a priority, consider requesting a room away from potential sources of noise.
Utilize the Business Center
For those traveling for work, the hotel's business center and fax/photocopying services can be valuable resources to stay productive during the stay.
Confirm Special Requests
If you have specific requirements, such as an accessible room with a walk-in shower, it's advisable to confirm these requests with the hotel in advance to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | May | $91 | $139 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 63% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.6 | 1.6 mi | Hagerstown Regional | 16.7 mi |