Welcome to the Holiday Inn & Suites Charleston West, the perfect hotel solution for business and leisure travel to West Virginia's capital city. Conveniently located near downtown Charleston and the WV State Capitol Complex, our hotel is easily accessible from I-64, I- 77 and I-79. Located at the Charleston Conference Center, the Holiday Inn & Suites Charleston West provides guests and meeting planners with everything needed for a quality event. Our Convention Services team is ready to assist with catering needs, meeting space requirements and hotel arrangements for meetings, conferences, weddings and much more! Our new indoor recreation complex provides hotel guests with a luxurious indoor pool and hot tub, state-of-the-art fitness center and sundeck with outdoor fireplace and grill. Our restaurant and lounge is a relaxing choice after a day of work or play and be sure to catch our Comedy Zone comedy club each weekend for on-site entertainment. The Holiday Inn & Suites Charleston West offers free Wi-Fi (wireless high-speed Internet) throughout the hotel's public spaces as well as guest rooms and a 24-hour business center for keeping in touch with family and friends or work needs. With a complimentary shuttle to/from the hotel to Charlestons Yeager Airport (CRW) and to local dining and shopping, our hotel provides all the services and amenities for the perfect stay. Let the Holiday Inn & Suites Charleston West show you everything the Mountain State has to offer!
Great deal for the price. Very modern. Swimming pool are was fantastic. I did not like going through the lobby to get to the pool so I changed in the pool bathroom. The room was fairly clean. No problems with the room at all. Breakfast is included with a decent selection, something for everyone.
from the moment I stepped in the door I was pleasantly greeted! Lovely staff, good food, quiet rooms. Can't complain about a thing!
Me an my family stayed there for 3 days during christmas the staff was very helpful an nice but the room was not very clean an the bath tub was clogged.
We encountered a few issues with this place. the room was fine but the shower didn't work. It only had cold water. We complained but nothing was done and weren't even offered somewhere else to bath. The hotel is not well situated. It really isn't near anything of a tourist nature. BUT it may be useful for the business traveller as there were lots of industries near by. Future travellers should also be aware that the hotel is next to a rail road line. Whilst we were not bothered by the trains, others might be. I would only stay here again if that was the only place I could.
The room was of medium size and could have used a sitting chair and ottoman. Desk chair provided was good for the desk but not for TV watching. Bed was excellent, comfortable and large. Bathroom needed an exhaust vent but everything else was very good. Plenty on towels. Pool and hot tub and free buffet breakfast were very good.
I was on a business trip and my business selected this hotel for 50 members to stay for a week and I had to have a place to relax after a hard day's work. The hotel is under renovation and many of the rooms in which people were staying were right next to the renovation area. The room certainly was nothing special. The bathroom looked like it had the remains leftover from several previous travelers but the rest of the room was satisfactory. I am the type that would rather keep people from coming in to roam through my things while I am gone for the day despite the fact that they may not change the sheets daily. Room door did not have any Do Not Disturb sign on it and had to go to the front desk and have them look for ten minutes trying to find one. View from the window ovelooked the construction dumpster. The backyard is a well-used railroad track. Hotel was close to the Insterstate which was handy and the front desk staff were courteous but overall was simply an average property charging twice the price of a 2 star motel for the brand name. Certainly not worth $* per night.
This is my 3rd stay in the Ramada Plaza Hotel in Charleston,WV. The rooms are clean and comfortable. The beds are very comfortable. The pool is great for kids -not too deep. The breakfast is always very good. The staff is always pleasant and helpful. Good stay for the price.
The online agency listing says this hotel is in the ''Charleston Area''. Well...guess what...It isn't! It is almost an hour WEST of Charleston. We were on a a biz trip from Richmond, VA to Columbus, OH...this hotel would have sent us almost 2 hours out of our way, and burned up tons of gas. If you were looking for a good rate near Charleston like we were, AVOID THIS HOTEL! It is NOT AT ALL CLOSE to Charleston, and certainly NOT in the Charleston area! $* flushed down the toilet for my company...Ugh!
We booked two rooms and when we got to one there was already someone in it. There were some dirty old ear plugs that were hanging on a string in our bathroom. The trash cans and ice buckets were missing bags. Wet paint signs all over. Over all it just did not seem as clean as what I would expect from a Ramada. The breakfast was wonderful however and is what saved it. There was plenty for food with lots of options and they kept it full.
Requested a non-smoking room and was given a smoking room upon check-in. They said ''There are no guarantees''. Room and building were filthy. Refused to switch me to a non-smoking room and put an ozone machine in my room. Supposed to be in there for an hour but three hours later was still there. Warning signs on the door saying it was dangerous and not to enter. Had to find someone to remove it and were still nervous that the room was dangerous to our baby. Employees were rude and not helpful. Breakfast was ok but most guests were complaining about the food along with the hotel experience.
Hotel has great potential...but not there yet!! Free continental breakfast was great! But room smelled of disinfectant and was not terribly clean. Great rate for seniors! Hotel is tolerable if you are just passing through! But not a three star!!!
The hotel was undergoing a complete renovation. The hallways were dirty, and the place had chemical/dry wall smells. Then I was told I would only get a 50% refund because I could not stand to stay there. It was awful.
they never mentioned that is one block from train tracks,also the breakfast is free, because no one would spend money on it. bathrooms not cleaned,we were given dirty coffee mugs 2 days in a row.4 blocks from dow chemical plant.
This hotel REALLY needs remodelling or upgrades. We stayed in a non-smoking room -- it was obvious it used to be a smoker's room but had been ''cleaned.'' There was black mold between shower tiles (many of which were broken and put back into place). The bathroom countertop was ''renovated'' by wallpapering over it. You can feel cables under the carpet in the room. The breakfast was decent. The people are nice and the place is dry, and basically clean, but they need to stop cutting corners there.