Basics
Accessibility and suitability
Services and conveniences
General
Bathroom
Dining
Health and safety
Media and entertainment
Outdoor
Laundry
Bedroom
Workspace
Pool and spa
Parking and transportation
Things to do
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the parking options available at the hotel?
The hotel offers free parking, but some guests have mentioned that it can be difficult to find a parking spot during peak times.
How is the quality of the beds at the hotel?
Guests have consistently praised the comfortable beds, ensuring a good night's sleep during your stay.
What can I expect from the complimentary breakfast at the hotel?
The complimentary breakfast offers a variety of options and is well-maintained, providing a satisfying start to the day.
Is the hotel known for its cleanliness?
The hotel is highly regarded for its cleanliness, with guests frequently mentioning the well-kept and inviting atmosphere.
When is the best time to visit the hotel?
The high season at the hotel is in April, while the low season is in July. Planning your visit accordingly can ensure a more enjoyable experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service within a 3-mile radius, making it convenient for guests to explore nearby attractions without the hassle of driving.
Consider Room Selection Carefully
Some guests reported issues with noise, particularly in rooms near the elevator or exit. Requesting a room away from these areas may lead to a quieter stay.
Plan for Parking
Several guests found parking to be challenging, especially during peak times. Arriving early or utilizing the free shuttle service can help mitigate parking difficulties.
Pet-Friendly Amenities
The hotel allows pets, but it's advisable to confirm the pet policy and any associated charges before arrival to ensure a smooth check-in process with furry companions.
Check Accessibility Options
If accessibility is a concern, it's recommended to confirm the specific wheelchair-accessible features and inquire about any additional assistance needed for a comfortable stay.
Breakfast Variety
While many guests enjoyed the breakfast, some suggested expanding the options, such as including Greek yogurt and a wider selection of tea choices.
Address Housekeeping Preferences
Guests who preferred less frequent room cleaning found it helpful to communicate their preferences directly with the front desk to ensure a more tailored housekeeping schedule.
Inquire About Special Requests
For guests with specific needs or preferences, reaching out to the hotel in advance to communicate any special requests, such as room location or amenities, can enhance the overall experience.
Utilize Nearby Amenities
The hotel's proximity to SouthPark Mall and other attractions makes it convenient for shopping and dining. Exploring the nearby area can add to the overall enjoyment of the stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | April | $209 | $232 |
Cheapest month to stay with an average 16% drop in price. | Most expensive month to stay with an average 20% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.8 | 5.6 mi | Charlotte Douglas | 8.3 mi |