Basics
Dining
Services and conveniences
Bathroom
Media and entertainment
General
Accessibility and suitability
Laundry
Health and safety
Bedroom
Workspace
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers daily housekeeping, a fitness center, and a complimentary breakfast. Additionally, it provides a convenient location near various attractions in Charlotte.
Is parking available at the hotel?
Yes, the hotel offers parking for guests, providing convenience and ease of access during their stay.
How is the food quality at the hotel?
Guests have praised the breakfast, and the hotel provides a restaurant, microwave, refrigerator, and coffee machine in the rooms for added convenience.
What is the cleanliness like at the hotel?
While some guests have mentioned concerns about cleanliness, the hotel offers daily housekeeping and enhanced cleaning measures to ensure a comfortable and hygienic environment for guests.
How is the customer service at the hotel?
Many guests have complimented the friendly and helpful staff, while some have expressed concerns. The hotel's 24-hour front desk and multilingual staff aim to provide a positive and accommodating experience for all guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
August is considered the low season, which may offer more affordable rates and fewer crowds.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Historic Rosedale Plantation, Charlotte Museum of History, and Charlotte Motor Speedway, making it an ideal base for sightseeing.
Check Room Amenities
Some guests reported issues with room amenities such as missing remote controls and broken windows. It's advisable to check the functionality of amenities upon check-in.
Be Mindful of High Season
November is considered the high season, so booking in advance may be necessary to secure preferred room types and avoid price surges.
Consider Transportation Options
The hotel offers parking, which can be convenient for guests traveling by car. However, some guests reported issues with the surrounding area, so it's advisable to take necessary precautions.
Verify Room Cleanliness
While some guests praised the cleanliness of their rooms, others reported concerns about cleanliness, including dirty walls and floors. It's recommended to verify the room's condition upon arrival.
Check for Smoking Odors
Several guests mentioned encountering unpleasant odors, particularly in the hallways. Non-smoking room bookings may require extra vigilance to ensure a smoke-free environment.
Verify Breakfast Options
While some guests enjoyed the breakfast and appreciated the staff, others reported limited breakfast options and issues with the quality of food and beverages. It's advisable to verify the breakfast offerings based on recent feedback.
Be Aware of Local Resident Restrictions
Some guests experienced issues related to hotel policies that restrict residents from certain areas. It's advisable to inquire about such policies, especially for local residents, to avoid inconvenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | April | $64 | $72 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 35% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.6 | 7.1 mi | Concord Regional | 6.4 mi |