This price is the cheapest per day rate found by a KAYAK user in the last 48 hours by searching for a car rental in Calgary with a pick-up date of 6/24 and drop-off date of 7/23. Fares are subject to change and may not be available at all agencies or on all dates of rental. Click the price to replicate the search for this deal.
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How far in advance should you book a rental car in Calgary?
You should book your rental car in Calgary around 7 days before your trip in order to get a below-average price.
What is the cheapest car rental company in Calgary?
In the past 72 hours, the cheapest rental cars were found at Hertz ($17.49/day), Enterprise Rent-A-Car ($20.92/day) and Thrifty ($21.79/day). The cheapest rental car price was found at Hertz, 114 5th Avenue Se (0.3 mi from city center).
What is the most popular rental car in Calgary?
Rentals in the Medium category (Jeep Wrangler or similar) are the most popular option in Calgary, costing $101/day on average. Some users have found deals as low as $42/day.
What is the cheapest month to rent a car in Calgary?
The cheapest month to rent a car in Calgary is January at an average cost of $26/day. July is the most expensive month to rent a car in Calgary when prices are $76/day on average, which tends to be 68% above the yearly average rental price for Calgary.
What rental car company in Calgary has the most locations?
Avis operates 6 locations in Calgary, more than any other rental company.
Calgary car rental price comparison by vehicle type
Find the right rental car in Calgary by comparing prices across vehicle types.
Small
Medium
Large
SUV
Van
Pickup truck
Luxury
Convertible
Small cars
$18 - $54
All Car Types
$41 - $104
How much does it cost to rent a small car in Calgary?
How much does it cost to rent a medium car in Calgary?
How much does it cost to rent a large car in Calgary?
How much does it cost to rent an SUV in Calgary?
How much does it cost to rent a van in Calgary?
How much does it cost to rent a pickup truck in Calgary?
How much does it cost to rent a luxury car in Calgary?
How much does it cost to rent a convertible in Calgary?
Small car rentals in Calgary typically cost around $36 per day. The best time to book is January, when prices average $18 per day which is about 50% less than the yearly average. Small cars are usually 47% cheaper than the average rental in Calgary, making them ideal for budget-conscious travelers.
Medium car rentals in Calgary typically cost around $51 per day. The best time to book is November, when prices average $31 per day which is about 40% less than the yearly average. Medium cars are usually 24% cheaper than the average rental in Calgary, offering a good balance of space and value.
Large car rentals in Calgary typically cost around $60 per day. The best time to book is November, when prices average $39 per day which is about 35% less than the yearly average. Large cars can be 11% cheaper than the average rental in Calgary, offering more comfort for longer trips at a valuable price.
SUV rentals in Calgary typically cost around $63 per day. The best time to book is November, when prices average $38 per day which is about 40% less than the yearly average. SUVs can be 6% cheaper than the average rental in Calgary, providing extra space and capability for groups or road trips at a reasonable price.
Van rentals in Calgary typically cost around $116 per day. The best time to book is January, when prices average $47 per day which is about 60% less than the yearly average. Vans are typically 43% more expensive than the average rental in Calgary, but are the best choice for families or groups needing maximum passenger capacity.
Pickup truck rentals in Calgary typically cost around $62 per day. The best time to book is November, when prices average $35 per day which is about 44% less than the yearly average. Pickup trucks are 8% cheaper than the average rental in Calgary, a practical choice for hauling gear or outdoor adventures.
Luxury car rentals in Calgary typically cost around $88 per day. The best time to book is November, when prices average $55 per day which is about 38% less than the yearly average. Luxury cars are typically 24% more expensive than the average rental in Calgary, but deliver premium comfort and style for special occasions.
Convertible rentals in Calgary typically cost around $103 per day. The best time to book is December, when prices average $43 per day which is about 59% less than the yearly average. Convertibles are typically 35% more expensive than the average rental in Calgary, perfect for scenic drives and warm-weather destinations.
Good to know
Most popular agency
Most popular car type
Average price
Good deal
Routes Car & Truck Rentals
Medium
$55/day
$36/day
Calgary car rental experiences: the best tips from KAYAK users
Insights shared by verified travelers who rented a car in Calgary
I would prefer a smaller car that has AWD in case of bad weather yet one that can fit into busy parking lots in the National Parks with ease. I wish I had known that gas is sold in liters and that most stations want you to prepay for exact amount of gas prior to pumping. Be prepared to do some quick converting if from another country.
Verified travelerJan 2026
Rent only at the airport, not a different location. Look for a different company, may be Enterprise
R. CraigDec 2025
Insistbon snow tires at a minimum and hopefully four wheel drive.
Verified travelerOct 2025
Plan on a wait. Location is very close to the airport. Best rates I’ve seen
AshSep 2025
There are surcharges if you pick up at the terminal. Expect to pay 20% additional.
Verified travelerSep 2025
Book at one of the main rentals in the airport
Verified travelerJul 2025
Just follow the signs inside the airport to the hire counter and follow the road signs coming into the airport precinct to guide you to the returns area.
Verified travelerJul 2025
Have a sturdy car like suv. Also ensure you have enough gas while driving. Gas stations are far in between.
AnastasiaMar 2025
If you’ll be travelling on Highway one towards Banff, Lake Louise and Golden, I highly recommend you have a vehicle with snow, tires and four-wheel-drive.
Verified travelerMar 2025
Check with your own insurance provider and bring proof of insurance
Verified travelerMay 2025
Please be aware if you are a lady dropping your rental off at night, there is strange and suspicious activities from harmful people around the area.
MichaelFeb 2025
Book early. Direct with company
Verified travelerJan 2025
Be careful when rental car agent gives you information and promise discounts. Ask them to provide it in writing as I noticed there is a trend to mislead customers.
Verified travelerSep 2024
If you plan on doing a lot of hiking outside of Calgary namely, in Banff and Jasper NP's, be sure and book an AWD vehicle. Glad we were upgraded from a sedan!
Verified travelerOct 2024
Ask for the winter tires if you planned on going in the Rockies in October and later.
SheilaSep 2024
Over communicate, get confirmation of everything, take pictures, document everything!
Verified travelerNov 2024
Very easy access but dress warm in the winter
Verified travelerNov 2024
cheaper downtown than at the airport
Verified travelerAug 2024
QEEQ is a good booking agent. If driving across provinces and dropping off in a difference province check the fuel prices at destination before picking up vehicle and deciding to pre-pay fuel. When booking, check whether the car has in car navigation activated and if CarPlay is enabled
Verified travelerJul 2024
Recommend a truck or jeep if you’re heading into the mountains.
Verified travelerJun 2024
Make sure the vehicle is full of gas upon pick up. The gas tank indicator on the instrument panels on many vehicles are not very accurate, and can be off by a considerable amount of litres of gas. Also give yourself enough time for the return of the vehicle, especially if you have to catch a flight. This rental agency is very busy.
FaithJun 2024
Alberta does not use sand in the winter but stones mixed with sand...you get a stone chip and you are on the hook. Be safe and buy the window insurance.
Verified travelerAug 2024
Purchased the add on insurance. No questions asked at drop off about scratches
Verified travelerJun 2024
Use a rental company that is on the airport .
DavidAug 2024
Vehicles are expensive to rent in Calgary, book early!
Verified travelerJul 2024
Get in early before the rush.
TerriMay 2024
Be careful of upgrades- they offered me one and it wasn’t until I inquired further that I was told there would be a few associated.
Verified travelerApr 2024
Be sure to always take videos and photos of the vehicle prior to leaving the rental lot.
DarrellMay 2024
Check your documents and make sure their fuel level matches what the document indicates.
Verified travelerApr 2024
If you are travelling off-peak hours, it’s apparently YOUR responsibility to research whether the pickup counter will be open or not. Selecting a ‘pickup time’ on the app is definitely not a guarantee.
Verified travelerJan 2024
Rent at Enterprice. Fair deals and good customer service. Never go to Budget. We learned it the hard way. Next year we will be renting at Enterprice again!
NikhilDec 2023
Easy to get around. Did not take winter tire package and was still fine on city roads.
MoniqueSep 2023
We were in Canmore. The drive to Canmore was easy and the road great. The nearest gas station we found to fill the car before returning it was at 430 Country Hills blvd NE, T3K 5A5. It is at 8 minutes from Budget.
RussellSep 2023
The roads are excellent and traffic is busy but nothing like LA. Parking downtown can be a little expensive, but it is nice to see such nice accommodations for walking paths, bike paths, parks and scooter rentals if you are not driving around.
Verified travelerOct 2023
A fantastic idea, glad I decided to rent be shuttle. Driving in Calgary is super easy and the highways to Banff are wide and not congested. Was a very pleasant drive getting around!!
Verified travelerSep 2023
Calgary is very car-focused so driving is pretty easy. The place is very sprawled out, and though their transit system (especially light rail) are great, driving makes life a bit easier.
Verified travelerSep 2023
Do not use Thrifty. Use Enterprise - they were excellent and found a car for me at short notice
YokoSep 2023
It is easier to rent a car at airport
Hsu-ChuanSep 2023
City is beautiful, very close Banff and Kananaskis!
Verified travelerOct 2023
Leave some distance with trucks on highway. They can spray your windsheald with snow, and you wont see anything infront of you for a few seconds.
MichelleSep 2023
Calgary driving is easy… be sure to refill gas tank even tho stations are not easy to find
Verified travelerSep 2023
No yielding to right but yielding in arrival + right on red. Not really obvious for Europeans!
RochelleOct 2023
Fill out your form on booking before you go to pick up
Verified travelerOct 2023
Make sure the mag stripe on your credit card works
Verified travelerSep 2023
Always drive in right lane except overpass
Verified travelerSep 2023
Do it ahead of time whenever possible
Verified travelerSep 2023
We left immediately to Canmore and Banff.
AndrewSep 2023
Pay attention to speed changes
Verified travelerSep 2023
Watch your speed, photo radar everywhere!! Lesson learned unfortunately.
ThomasAug 2023
We scheduled an Uber driver to pick us up when we dropped off the car and put the key in the night box and everything went perfect . They are only open week days from 9 to 5. If you can make that work , they are great. It worked perfect for us.
Verified travelerAug 2023
We paid a small additional fee to return our car to the airport instead of back to where we got it from which would’ve been out of the way and a hassle.
Verified travelerJul 2023
Layout of Calgary is very simple. Several major roadways (“trails”) get you to the area of your destination. Smaller streets and avenues branch off from there.
Verified travelerJul 2023
Calgary is a large spread out city. We would have been lost without Maps on our cell. We got around Calgary very easy with it.
FelixAug 2023
Driving in Calgary is enjoyable, advise to book online before driving to scenic national park if necessary
Verified travelerJun 2023
Book in advance to get a car from the Enterprise location at the airport.
Verified travelerJul 2023
Driving is definitely enjoyable. Respect walkers, hikers, and cyclists along with wildlife
Verified travelerAug 2023
Driving in Calgary is quite easy. Used google maps with no problems.
RustyJun 2023
We only drove to Banff and it was very easy driving.
priscilaJul 2023
Do it as early as you can and use thrifty
Verified travelerJul 2023
Don’t use third party bookings - use hertz directly
Verified travelerAug 2023
The Calgary's agent was really respectful and kind.
Verified travelerJun 2023
Customer service at Alamo was great!
CraigJun 2023
Study the main thoroughfares on the map to understand the general flow of traffic in and out of the core areas and expect construction all the time - it’s a growing city that never stops expanding.
Verified travelerJul 2023
Find out if a shuttle to car rental part. Ask for a clean car. Watch all the upselling attempts. Gas goes far in Calgary.
Verified travelerJun 2023
Driving in calgary is nice but the different style of intersections compared to ontario made it a little bit confusing
Verified travelerAug 2023
Trust google, drive carefully, watch out for speeders (lots of them) and tail haters (lots of them), know your directions.
Verified travelerAug 2023
Roads are horrible but make sure to follow the speed limits as there are plenty of speed cameras
UdayJul 2023
The airport signs for rental car return are obvious only when you get very close to the terminal.
Verified travelerJul 2023
Rent early and ensure you take in drop off location and time
CourtneyAug 2023
Locals view speed limits as suggestions. Be careful on the busier roads.
BrianJun 2023
Allow yourself a lot of time to get the car.
Verified travelerAug 2023
Park your vehicle in an underground parking to avoid vandalism.
Verified travelerAug 2023
Traffic can be heavy. Roads are good.
Verified travelerJun 2023
Had a problem with Banff city parking over a weekend. Parked the vehicle and while purchasing parking pass, some one kept a ticket for parking violation. Need to send all the snips showing the time to waive it off. So be careful on parking in banff city. Purchase the parking token soon and keep record of the same.
Verified travelerMay 2023
Book early. It’s difficult to find rental during peak times.
S YukonMay 2023
When you are on the busy roads traffic is crazy. I tried to use more side roads to get to my destinations.
Verified travelerMay 2023
Figure out parking options and their prices ahead of the travel. Part of the stay not the rental car price though.
Verified travelerMay 2023
Driving in Calgary is fine. Busy but traffic moves and signage is good.
KAYAK’s top tips for renting a car in Calgary
Calgary is a paradise for lovers of the great outdoors. Situated at the junction of the Bow and Elbow Rivers and with the Canadian Rockies on your doorstep, exploring the surroundings of Calgary is a dream with a rental car. The world famous Banff National Park is only a little over an hour’s drive west and will leave you awestruck with the picturesque turquoise glacial lakes, untouched wilderness, and natural hot springs. Canada’s third largest city by population is located nearly 3,500 feet above sea level and has something to offer for every willing traveler.
Once you land at Calgary International Airport and collect your baggage, follow the signage to the Car Rental Center elevator. On the second level you will find the counters of multiple major car rental companies including Hertz, Avis, Budget, and Thrifty. The drive from the airport to downtown is seamless along the AB-2 S Highway and will only take approximately 25 minutes. If you are heading to Banff National Park you can either take the Highway 1, which will allow you to pass through Calgary on the way, or the Stoney Trail (201) Highway, which is a more direct route.
Canada, and specifically the mountain range, is blessed with wildlife that sometimes feels an explorative urge and wanders onto the roads. Be mindful when driving and keep an attentive eye out for animals. If you do approach any hazardous animals, remember to drive carefully and reduce speed.
Thanks to its higher altitude, Calgary can experience significant snowfall in the winter months, causing difficult driving conditions. The roads are designed to best deal with this snowfall; however it is important that you follow some simple tips to increase your safety. Scrape any accumulated snow off your car before driving, paying extra attention to the windows and headlights. Listen to weather reports and adhere to any warnings; the city has a Traffic Advisory station which you can tune in to at 106.5 FM. Be mindful to reduce your speed when driving in poor conditions and be extra cautious around pedestrians.
Get to see most parts of Calgary in the comfort of your own cheap car rental. Most likely, you will want to visit Prince’s Island Park, which is a 7-minute drive or approximately 2.2miles (3,5km) from the city center, or tour the famous Calgary Tower before heading to main downtown spots such as Fort Calgary and Bow River. On weekends, you may drive 9.7 miles (15.6km) from downtown Calgary to Bowmont Park to enjoy the city’s spectacular views or drive west, a distance of around 46.7 miles (75.1km), to have a picturesque view of Kananaskis mountainous areas. Choose your ride from the available Calgary car rentals and have some fun while your vacation lasts.
Rent a vehicle from Downtown Calgary to conveniently travel around and outside the city for official or tourism reasons. The car hire companies in downtown make it easy for you to pick out the best set of wheels for your travel needs. Choose your perfect rental car from companies such as Hertz, Alamo, Avis, Enterprise, Dollar, Driving Force, Budget, and Thrifty and venture out and about whenever and wherever you feel like doing so during your stay in Calgary. All you need to do is to visit one of the numerous car hire offices in central Calgary, especially along the 1st Street or Macleod Trail corridor, present your car booking documents, pick up the vehicle of your choice and start your exploration in style.
If you are looking to drive around Calgary, you need to know that the city uses the metric system. What this means is that all distances and speed limits are marked in kilometers. The city also makes it mandatory for drivers and even passengers to wear seat belts at all times. Plus, the city makes it illegal to use mobile devices or cell phones while driving. In the winter months, check with the local meteorological department for weather reports and real-time driving conditions before getting around. Make sure to confirm with the Department of Motor Vehicles in Calgary for new traffic laws before picking up your car rental.
25% of our users found rental cars in Calgary for $36 or less
Large rental cars in Calgary are around 27% cheaper than other car types, on average
FAQs about renting a car in Calgary
What type of car is recommended for driving in Calgary?
A four-wheel drive is the safest car option to help navigate icy roads. A Jeep Grand Cherokee or similar 4WD will provide extra traction on the surface, leading to easier control and handling. When planning for driving in snowy conditions, the larger the car the better, as additional weight will help provide more grip on the road.
What’s the speed limit in Calgary?
Unless otherwise indicated, the speed limit on Calgary roads is 50 km/h (31 mph). Keep an eye out and be careful when driving in school zones as the limit drops to 30 km/h (19 mph). Freeways and highways will vary between 80 km/h (50 mph) and 110 km/h (68 mph) so it is important to always pay attention to the signage.
Where are the best places to park in Calgary?
Parking in downtown Calgary is quite manageable and cheap, considering the population of the city. If you are heading out for a meal or to explore the city’s nightlife, make the most of free street parking across the city after 6 pm. The Calgary Parking Authority also provides free street parking all day on Sundays and holidays.
How much does it cost to rent a car in Calgary?
On average a rental car in Calgary costs $55 per day. But prices differ between operators and you can save money through a price comparison of car rental deals from different agencies. The cheapest price for a car rental in Calgary found in the last 2 weeks is $15.
Which car rental companies are at Calgary airport (YYC)?
How much does a Medium car rental cost in Calgary?
A Medium car rental in Calgary costs $77 per day, on average.
How much does a Special car rental cost in Calgary?
A Special car rental in Calgary costs $54 per day, on average.
How much does a Small car rental cost in Calgary?
A Small car rental in Calgary costs $81 per day, on average.
What is the most popular rental car location in Calgary?
In Calgary, cars are most frequently rented at Routes Car & Truck Rentals 130-588 Aero Drive NorthEast, Calgary AB (3 miles from city center).
Should I get insurance when renting a car in Calgary?
Most car rental providers in Calgary offer insurance but the level of protection can differ substantially. If you're unsure whether to get extra protection for your car rental in Calgary, check out KAYAK's car rental insurance guide.
How many car agencies are operating in Calgary?
KAYAK has deals for you to compare from 30 car rental agencies in Calgary.
What do I need to know before booking a car rental in Calgary?
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).
Why should I use KAYAK to rent a car in Calgary?
KAYAK searches thousands of car rental agencies to provide you with offers from all car rental agencies operating in Calgary so that you can compare car rental rates, reviews and pick-up and drop-off locations to find the best deal for you.
What do I need to drive a car rental in Calgary, Alberta if I’m from another county?
To obtain a cheap car rentals in Calgary, you must present your valid driver’s license, have had the same driver’s license for a year or more, and be at least 21 years old.
Can drivers in Calgary turn on a red light?
Yes, drivers are allowed to make a turn on a red light provided that they completely stop their vehicle and proceed only when the road is clear of the approaching traffic.
I rented the car through priceline. The total cost given to me through priceline was significantly less than when I picked up the car at the Calgary location. They had every excuse they could think of to justify the price but fact is, it was quite a bit more. The calgary pickup location is unorganized. There drop off in red deer was great. Overall, $224 to use a car for 150kms and less than 24hours was excessive.
10.0 Wonderful
Anonymous, Jun 2026
Intermediate
Canadian staff was excellent
6.0 Okay
Anonymous, Jun 2026
Full-size
Misleading pricing with what currency the price was in at time of booking
10.0 Wonderful
Joanna, Aug 2025
Compact
I thought the whole experience was great. The car was great. The service was great.
8.0 Very good
Anonymous, Aug 2025
Compact SUV
Didn’t have vehicle on lot at pickup. Option was to drive to another location 20 min away or take a smaller car. Staff were helpful but we had to wait 45 min and finally took the small car at a discounted price
8.0 Very good
Anonymous, Aug 2025
Compact SUV
Didn’t have the SUV I ordered but the staff were excellent and eventually found a sedan
I got there and found out about a policy change that they had NOT made clear anywhere. Specifically, you’re no longer allowed to rent using your debit card. I had paid a $70 deposit beforehand which I was told was nonrefundable. So I wasted $70 and an entire day for absolutely nothing!
10.0 Wonderful
Anonymous, Jan 2025
Compact SUV
Straightforward and without hassle. Got the car quickly and was able to get going right away.
10.0 Wonderful
Hugo, Nov 2024
Intermediate SUV
Great in every aspect and overall
8.0 Very good
Anonymous, Nov 2024
Compact
Convenient location. Car was clean. Interior windshield could’ve used a wipe down glare at sunset was a little stressful on (unfamiliar roads/highway. Return process was great.
10.0 Wonderful
Brian, Sep 2024
Intermediate SUV
I had a great experience renting from Alamo. I would rent with again.
Surprise fees at the airport that were not disclosed on Kayak or Expedia. Long waits. Old, dirty, beat up vehicle
10.0 Wonderful
Anonymous, Jul 2025
Intermediate
Quick pick up, even faster drop off
8.0 Very good
Corinne, Oct 2024
Intermediate
Great price. Clean car, long wait line
2.0 Poor
Anonymous, Aug 2024
Compact SUV
I booked a car with GPS but when I arrived to collect it they didn’t have any GPS. So I had to pay around $50more per day in order to have a car with a navigation system.
2.0 Poor
Anonymous, Jul 2024
Premium
1. Upon arrival, had to wait 30 mins for car delivery 2. Car was dirty 3. Windshield chip already present is being charged to my responsibility
2.0 Poor
Andrew, Jul 2024
Compact
Agency had a long (several hour) wait for cars upon arrival. Item left in car (hat) and, even after notifying the agency within minutes, they could not locate the hat. We received follow-up the next day due to the agency not having a record of us returning the car. Overall, a disorganized operation.
Great staff - very accommodating !! Would recommend
10.0 Wonderful
Anonymous, May 2026
Standard SUV
Ali made the pick up very easy and smooth. Same with the drop off. Would highly reccomend renting with Avis and Ali in particular.
8.0 Very good
Anonymous, Apr 2026
Intermediate SUV
Very friendly but they wouldn't take a debit card or just my Visa number, they had to swipe a card. As my one card had expired I only had the activated new expiry date but not the physical card. Was a huge time issue and eventually had to have a friend bring me a physical card.
Car was not ready for pickup, despite having a reservation. Waited 90 mins, only to end up with a different car than reserved. They do not keep cars onsite. Missed my brothers wedding rehearsal due to the delay.
2.0 Poor
Rachel, Aug 2025
Compact SUV
We were unable to pick up our rental car be the credit card reader could not read my visa chip. They could not enter the card manually so we couldn't pick the car up.
4.0 Mediocre
Anonymous, Jun 2025
Minivan
The pick up was absolutely terrible, they were understaffed and we had to wait over an hour and some people had been waiting 2 hours. In addition, they charged us extra to add my spouse which is usually free. Drop off went very smoothly.
10.0 Wonderful
Anonymous, Mar 2025
Supplier choice
The personnel has been great. Take good care of me.
2.0 Poor
Amber, Jan 2025
Standard SUV
terrible
4.0 Mediocre
Anonymous, Jan 2025
Standard SUV
I have reserved a standard SUV, Hertz did not have a standard SUV available and they provided a van. I specifically wanted a four wheel drive and the van is not a four wheel drive. The big problem is I have been mislead by the Herts agent who told me they will give me a discount but in the end I was charged more than I was supossed to be charged on the standard SUV.
Pickup was very poor. The staff at the front desk were very nice and professional. The problems began when selecting and picking up the car. We were asked to check the condition of a black car in an closed garage with poor lighting. Next to impossible. Then you have to show the problems to an agent who has some sort of screen to look further. About a dozen people were all leaving at once and so it took the better part of an hour from being shown the car to actually leaving the airport. Once we got it out into the light it was obvious we had missed a scratch. Upon dropping off, the process was very fast. However I wasn't given a receipt, and the one promised to my email never came. So now I have to chase it down. The car itself was otherwise fine, and was problem free.
I had made a mistake with my credit card agreed if was my fault. I came back the next morning first thing and the man at the desk was rude from the beginning also they didn’t give me the car I paid for and the man at the desk was nice at first but begin to become hostile with me and difficult
10.0 Wonderful
Anonymous, Apr 2026
Intermediate SUV
really good service
4.0 Mediocre
Deed, Jan 2026
Intermediate SUV
Terrible to have to pay for both husband and wife to drive. 1st time ever that I experienced this. Ended up paying a extra $320. Totally blind sided.
4.0 Mediocre
Anonymous, Jan 2026
Compact SUV
Really bad experience. It was truly a horrible experience. I rented a car online, selecting the model with the features and price I wanted, but when I arrived at the agency, they gave me a smaller, cheaper car with different features. In addition, I had to wait around 40 minutes due to a mistake they made with a customer who arrived just before me. She was also unhappy because we paid for one car and they gave us a different one. It was a total fiasco. I asked for a refund or the difference, since the car they gave me was smaller. The response was dismissive and rude: no refunds, no more cars. It was very cold and I was with my daughter, so I had to take it. But the experience was terrible. Translated with DeepL.com (free version)
2.0 Poor
Timo, Sep 2025
Intermediate
waited 3 hours since my reserved time. Other companies had cars available, Dollar made us wait in line forever and wait for a car
2.0 Poor
Anastasia, Mar 2025
Compact SUV
They did not have the Rent-A-Car. I reserved when I arrived to pick it up. I was told there were no cars available whatsoever. That left me completely stranded at the airport. I was then offered a vehicle that was an upgrade for an additional $50 a day, but they would not approve my secondary driver because it was an upgraded vehicle. My entire trip was based on renting a vehicle with two drivers. I was going to stay and the secondary driver was going to return the vehicle back to the Calgary airport. Because the car was not available for us. I had to drive eight hours to return the car. I will never rent from dollar/thrifty/Hertz again.
Pick up from and to airport was good. Everything was satisfactory. My only initial disappointment was I signed up for managers choice SUV and got a Nissan Kicks which is not an SUV albeit AWD. Was brand new though and fun to drive so I was ok with it. Also I’m not sure there was any info prior to stating that prices were low because some personal insurance may or may not cover you. I was glad ICBC did cover me, so that was a relief. I forgot to fill up before return as I was tight on time to catch flight. Only used maybe a quarter tank over the rental time so it appears that my balance showing zero owing was received. That I did appreciate and may consider Routes again.
4.0 Mediocre
Anonymous, Apr 2026
Supplier choice
First, I needed justify my request to have a snow brush, before I received one. Then I needed to clean the inside of the windshield, because sticky debris on it impacted my vision. (Both issues are recurring with this company) When I returned the car, a filled up gas tank suddenly showed it was only 90% full. I drove around in a unfamiliar area trying to top up the tank, only to find out the tank was full, but the gas gage did not reflect this. I went through this twice until I realized it wasn't user error, but something wrong with the fuel gage. This also put me over the 200 km daily limit. I explained all this and showed them my gas receipts. I was told not to worry, and encouraged to write a positive review on Google, which I did. Once I was at home, I received a bill for extra km and service fees! Dealing with this company is aggravating and really only worth during times of significant discounts.
4.0 Mediocre
R. Craig, Dec 2025
Intermediate SUV
The car was front wheel drive and didn’t have snow tires. Christmas in Calgary without snow tires is dangerous. The car was not properly equipped. They wouldn’t do anything about it as it’s a small facility and they had limited cars. Won’t be renting from them again.
10.0 Wonderful
Anonymous, Oct 2025
Compact SUV
A bit of a wait but worth it - great price and close to the airport.
2.0 Poor
Anonymous, Sep 2025
Compact SUV
They charged me extra money. And long waiting. Very poor service
It worked out well. Happy with the vehicle and service
2.0 Poor
Anonymous, Oct 2024
Economy
Aggressive unnecessary upselling of insurance cover. Horrendous customer service. Would never use again and would definitely never recommend. Vile company.
2.0 Poor
Anonymous, Sep 2024
Minivan
STAY AWAY!!! The car was advertised with unlimited miles when booking. At the rental station they said that they have their own policy and only allow 200km/day. Even after opening a claim that was not changed. Additionally, very slow pickup process and every person that was with me at the rental station in Calgary had either issues with the KM, out of province policy or insurance policy. TOTAL RIP OFF
6.0 Okay
Anonymous, Aug 2024
Minivan
The car is dirty. Hoping they will find a solution to clean the car before the renting. The crew Ahsan he is very kind. Very informative.
I had a job interview in Edmonton and when I picked up the car I was told I only have limited km when I booked the reservation it was unlimited km. So I borrowed a friend’s car instead. Waste of my money as it sat for the day. Will not be recommending this service.
2.0 Poor
Anonymous, Apr 2026
Intermediate
Never use again!
2.0 Poor
Roy, Sep 2024
Compact
Pick up staff was really rude car had major hail damage
6.0 Okay
Anonymous, Apr 2023
Intermediate SUV
The drop off/pick up is outside of the airport. If you need to drop off the car early and they are closed you have to drop off the car and take an Uber or taxi to the airport at your own cost. Just a heads up when booking.
2.0 Poor
Mark, Mar 2023
Intermediate SUV
This company and Qeeq were not willing to hold my car until my arrival at the airport and charged me a day rental for canceling the car even though I had pre-paid Would not recommend them as they are hard to deal with
8.0 Very good
Anonymous, Mar 2023
Intermediate SUV
I paid for the rental but my husband was doing the driving. This was not allowed and wehad to add me as a driver for 10 /day. I thought this was unnecessary and we have not encountered this before.
I thought the rental location was closer to the airport. A shuttle should be provided to/from airport.
2.0 Poor
Anonymous, Sep 2023
Intermediate SUV
They called me when I was on my way and had no cars. The address featured on the site was also incorrect. This was extremely frustrating and ruined my trip, Driving Force should not be on Kayak because all the information is wrong and they blamed me for it instead of taking accountability for their online information being wrong. They were kind on the phone but still, this is unacceptable
2.0 Poor
Anonymous, Dec 2022
Never fulfilled our contract, didn’t have the car we reserved upon arrival.
2.0 Poor
Ryan, Jul 2022
My flight got delayed and the company was closed by the time I landed. They were closed the next day and all weekend. Never got my rental and had to Uber all weekend.
Hertz, Sixt, Budget, Zoom Rent A Car, Enterprise Rent-A-Car
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