10.0 ExcellentFeb 19 2022
the insurance is a bit steep per day. The gas tank was maybe 90% full when I started. But overall. Good......
2.0 MediocreJan 18 2022
To not have charged me for something I did not get. I was charged for insurance when I didn’t get a vehicle. I have yet heard back from your staff from the complaint I have filed, and I will be reaching out to the better business bureau today because I haven’t heard any response for my refund. May I please get a call back at 403-660-8413 or to answer my email, because this is a huge scam.
10.0 ExcellentDec 28 2021
The staff gave me excellent service during my time in Calgary. My rental was supposed to be for 5 days, but they advised me I'd be getting a 6th day free as they were closed on the day I was supposed to return the car. They were extremely friendly and informative, and the process was clear and quick. I will definitely be doing business with Hertz again the next time I'm needing a vehicle in Calgary or any other province within Canada!
6.0 GoodDec 16 2021
Price was great! Car was nice and smooth. Car was not clean on the exterior upon pick up which was a surprise for a rental company! That could’ve been prevented prior to pickup
6.0 GoodDec 5 2021
Got surprised by young driver fees, i selected the age 24 while booking, it gave me those prices, they added additional charges.
10.0 ExcellentOct 26 2021
Reasonable price, good service, no surprises, good vehicle.
10.0 ExcellentOct 19 2021
We arrived at the Calgary pick up location and was greeted by a courteous and friendly staff member. He set us up with a nice Chrysler Pacifica and got us on our way in record time. I would definitely recommend Hertz in the future.
10.0 ExcellentOct 10 2021
The kiosk attendant was great, good service. Make sure to check on third-party websites, prices are really different for the exact same service. It takes a little bit of time, but researching all the options is worthy.
10.0 ExcellentOct 2 2021
The service was excellent.The agent asked my husband how he was getting back to the hotel. and upon learning he had a 20 minute walk, offered to give him a lift.
1.9 HorribleSep 21 2021
Went onto the site, and despite the fact that I had a reservation, “my email address could not be found” my reservation had disappeared