The room was very clean and the people are very friendly. Very good hot breakfast buffet.
Staff was very pleasant and attentive.
Pool was heavily chlorinated.
Very clean. Bed linens and towels were very soft! Excellent bed!
We had difficulty getting the room cool enough w/o turning on the AC. Stayed first part of March and had the thermostat turned to 60 degrees. The heat still kicked on intermittently through the night.
The bed was super comfy, I liked the feather pillows, and the staff was very friendly and helpful. The waffles and hot breakfast for also really good in the morning
There must've been something loose in the heater and it made this horrible metal vibration sound every time it came on all night long. It woke me up every time it went on,so I was just exhausted in the morning. Even with the comfy bed it was just awful
Great everything! Can't understand why this doesn't have at least 4 stars! Not one complaint. Super clean, great breakfast, awesome staff, great location!
That this hotel isn't rated higher:)
Rooms are newly renovated, well designed. I especially liked the roll-out desk and provision of electrical plugs conveniently located on top of the desk. The highspeed internet service was reliable and working well, a nice change from most hotels!
The cable tv service had limited channels. We had to watch an NCAA basketball game broadcast on TBS on a mobile device rather than on tv. Thanks to a reliable wifi, it really wasn't a problem, just had to watch on a smaller screen.
Very Clean! Everywhere.
I am always thrilled when I bid and get this hotel! It is in an excellent location with great amenities and a friendly, helpful staff.
I really like this hotel and always try to stay there when I'm in Cheyenne. Great location, friendly helpful staff, nice rooms.
They insisted on swiping a credit card at check-in in case of any incidental charges. My room had already been charged to Priceline, but they charged the room to my credit card, too! I have called them about this charge and they said it was their mistake and they would credit it back to me, but they did not apologize. I'm waiting for the charge to be removed from my card. Just be aware this could happen to you, so watch out for being double-charged here.
Location, price, breakfast, pool and hot tub and the nice, big room.
Hair on the bathroom floor and in the tub.
Wonderful breakfast with SO many choices!
POOL WAS OPEN LATE
UNDER GOING RENOVATIONS THAT I DID NOT REALIZE AT THE TIME. SO IT WAS UNDER ALOT OF CONSTRUCTION
This was the very best hotel experience I have had, from the first day to the last. I have never stayed in a hotel where the staff was friendly and helpful ALL of the time. This was also the cleanest hotel I have ever stayed in.
We found the room to be comfortable although one of our group of three thought the bed was too soft. The room was clean, the staff was great, and the breakfast was excellent. great service and amenities for a small motel.
Hot, homemade cookies every afternoon in the lobby!
the staff was very friendly, the rooms were very clean and pretty, the location is great. wish the pool was warmer, but everything was great. would recommend anytime. the cont. breakfast was very nice also, plenty to choose from.