Hilton Garden Inn Columbia

The hotel offers an indoor pool, a 24-hour business center, and room service for added convenience. Additionally, guests can enjoy the hot tub and the hotel's proximity to attractions like The Mall in Columbia and Merriweather Post Pavilion.

Guests have praised the clean and comfortable rooms, but there have been some concerns about outdated rooms, cleanliness issues, and maintenance of facilities like the gym, pool, and hot tub.

The staff has been described as friendly and accommodating, but there have been occasional concerns about slow response times, unhelpful front desk experiences, and issues with room maintenance and amenities.

The hotel's location is highly convenient, with easy access to Columbia's attractions and a short drive to Baltimore and Washington, D.C. However, some guests have mentioned noise disturbances and issues with nearby neighbors.

While some guests have found the beds comfortable, there have been complaints about uncomfortable beds, musty smells, and issues with room amenities like showers and air conditioning.

Some guests mentioned a preference for first-floor rooms, especially if traveling with pets, due to convenience and accessibility.

The lobby has been newly redone, but some guests noted that the rooms were outdated. Consider requesting a renovated room for a more modern experience.

Several guests reported issues with room cleanliness and maintenance, such as stains, odors, and malfunctioning amenities. It may be helpful to verify the room's condition upon check-in.

The hotel is conveniently located near the Merriweather Post Pavilion and The Mall in Columbia, making it a great choice for concert-goers and shoppers.

Due to COVID-19, some guests were disappointed by the absence of breakfast. It's advisable to inquire about current breakfast options and any associated charges.

Some guests experienced noise disturbances from neighboring rooms, so it may be beneficial to inquire about room location and noise insulation.

If specific amenities or services are important, such as a functioning hot tub or ice machine, it's advisable to confirm their availability before booking.

Some guests were surprised by additional fees, such as a 30% incidentals fee and a $50 hidden fee upon arrival. It's recommended to clarify all potential charges in advance.

The hotel offers increased accessibility, but it's advisable to communicate any specific accessibility requirements or concerns with the staff when booking.

Guests were surprised to find that rooms were only refreshed after the second night. If daily room refresh is preferred, it's advisable to clarify this with the hotel staff.