With charming decor and comfortable amenitiesthe Country Inn- Suites Coon Rapids features guest rooms, studio suites and one bedroom suites that are sure to please any traveler. All rooms feature complimentary Wireless High Speed Internet access, refrigerator, microwave, hair dryer, coffee service, iron/board and USA Today Monday thru Friday. Hotel offers accessible rooms. The hotel offers a complimentary hot breakfast each morning, fitness center, indoor pool, whirlpool, meeting rooms and free parking.
Close to my needed destination. Front desk helpful. Explained that I wanted to be in a quiet part of the hotel. Hotel employee was very kind and helpful. I have sleeping problems and do request what I can to help with that. Internet was nice to
Luggage cart felt as if would fall apart. Light switch to enter room was out. The alarm was set for 5:50 am and not turned off for next guest stay. I feel that should be on a cleaning staff checklist So I woke at that time and could not sleep afterwards.
The hotel is located close to several highways and is next to Northtown mall and associated stores.
The mattress on the bed was bad to poor.
The staff is what I liked the most. The hotel seemed a bit boring, not that I want a frat house type stay, but in the many days I stayed, I never once had company in the pool area.Booorrriiinng
Once checked in we got a call from the front desk asking if our room was to our satisfaction. Nice touch. Also had glass plates and cups and real silverware with breakfast. Made me feel at home
The rooms were clean, and affordable.
The hot tub was never hot and the jets did not work very well in it.
Girl at check in was awesome! Very clean spacious rooms.
The young lady at the front desk was amazing. She put us in different room after the 1st one was not acceptable due to cleaniness. She also said to come back if the 2nd room was the same and she would figure something out for me.
The first room we were put in was extremely moldy/musty smelling. The 2nd room was no better, but didn't talk to front desk for 2nd time because I figured the whole place was like that.
Compared to most hotels of this rating, the hotel provides a very nice breakfast each morning, as well as complimentary copies of two different news papers.
The card readers on the secure outside doors don't work that well. An update to the technology would be nice.
The bed was extremely comfortable and breakfast was great!
Wasn't very clean
Entry card was very difficult to get to open doors had to quickly pul and then push on door took many times to get in. Told front desk and they showed how to do it and said it was normal and nothing they could do about it
Clean, comfortable bed, decent breakfast, good location.
Walls are a bit thin. Could hear bumps from the room above. Thankfully at 10 pm it would end. Most likely children running and jumping. If I ever stay there again, I will request a top floor room.
nice location. older hotel but very clean. nice staff.
The free Breakfast was acceptable.
The building itself is a very old, very drab Holiday Inn from a long time ago. The walls, carpet, beds, beds, furniture are all in terrible shape, and need to be replaced. It was a very uncomfortable night sleep on the mattresses provided.
The front desk lady was very kind npatient helping us figure out an error in reservations, she checked on us to make sure we were satisfied n made sure we were comfortable!
That you cant pay by cash only credit card!
The location was perfect for us, the bedding was very comfortable, the room was very nice.
The whirlpool was out of order and we had been looking forward all day to using it. And the morning staff taking care of the breakfast area were not friendly. No hello, wouldn't even crack a smile.
was old and door did not shut by itself
Pretty clean and decent.
Had to switch rooms.. Pretzel crumbs everywhere and counters sticky
Only one clerk and she was busy unplugging toilet they had no else waited 15 min to register
Everything, Dirty Linens, Poor breakfast, broken locks on doors, Bathroom not clean, Elevator not up to standards would never go back there again.
nothing it was below average
room smelled, carpet stained, pool dirty and hottub broken
Staff was nice the breakfast was very nice
The website says heated pool but it was so cold the kids couldn't even swim in so they were very disappointed. The hot tub jets weren't working also very disappointing for us adults.
Very pleasant staff and very accommodating. It was very refreshing to come back to a clean room with made up beds after a long day out on our first day there.
We checked into our room when we got there and found a large red stain on the floor right when we walked into the room (at least 1ft. x 1 ft). I touched it and found it to be wet. I called the front desk and was told that it happened yesterday.
The room was very old and it looked like someone had thrown up on the carpet in our room.
Pool was open until midnight
The carpet was damp right when we walked in. We had the AC on high the entire night and it was still thick and humid in the room.
I liked the layout of my room. The continental breakfast was very good. Very reasonable price
Bar attached would be nice
we were given 3 rooms before one was usable. The second being one that was occupied by someone else. Imagine my surprise opening a room up to find it being used!!! Horrible.
the staff were dressed very sloppy looking. faucet in tub dripped toilet leaked when flushed. room smelled moldy very noisy!
It was run down, broken furniture, creepy elevator
The breakfast was really good. It was perfect for our family
It didnt have enough bathroom counter space. There was only one trash can in the whole room which doesnt work when you have snacks and kids. Over all worth the price.
Hotel was just average.
There was a funny smell in the room. Carpets were very dated and there was hair on the towels.
Welllll???? Not much.
The room smelled terribly. They also had a huge party that lasted, complete with noise, music, and kids running all over the place until 9:30 or so. Also - I was very disappointed that the restaurant that was listed on the premises - was closed down.
Breakfast was the best!
Very Noisy all night long!!!!!!! Was very uncalled for!! Will never stay here again for that reason and if your going to have parties in the hotel there should be a limit how long the noise goes on!!
Tub did not drain while showering the water was up to your ankles. The toilet did not flush right unless you held down the handle the whole time. Found a container of chew in a NON SMOKING room under the pull out couch.
Nice big parking lot Beds werent' bad Shampoo and Conditioner were Bath & Body Products
Day staff--Kevin I believe was friendly first day then was very rude to our children Rooms not as clean as other hotels I have stayed in.
It was close to the hockey rink for hockey games.
This hotel said the room was non-smoking. The room smelled super strong of old stale cigarettes. I had 2 of my kids with me and one of them had trouble breathing in the room so my husband drove 2 hrs (4 hr round trip) to bring him home. It was bad.
Ths hotel seemed very old and in need of alot of updating. The room key did not work in our door, it was very frustrating. Will never go back to this hotel and would not recommend it to my worst enemy. The staff did not know alot about the area.
Nice complimentary breakfast. Friendly staff.
A little outdated.
The breakfast. The sheets were clean.
The room was dated despite saying it was renovated on the website. I wish the fridge would have been a little larger. The bathroom needed cleaning in the shower...it was dirty.
The staff seemed fairly good at check in. The housekeeping staff wouldn't look OR say even a hello as you passed them in the hallway. :(
I wouldve like seeing the pool area open longer for adults...since the rooms are far from the rooms and some adults after an evening out would've liked to use it but was closing at midnight.