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Passenger van |
Commercial |
2 locations in Creve Coeur
Filters
Reviews
10.0 Wonderful
Nov 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Jan 2022
10.0 Wonderful
Nov 2021
5 locations in Creve Coeur
Filters
Reviews
6.0 Okay
Jan 2024
2.0 Poor
May 2021
Cons:
I reserved my car over a month in advance and was called the day before my arrival to Saint Louis airport. They stated they could not pick me up and I had to start a new reservation. The price increased dramatically (from $250 to $550) for the same time period. I called customer service and they could do nothing for me. I was forced to cancel my reservation with them and decided to go to their competitor which was Hertz. I paid $30 less but had somewhat better service.10.0 Wonderful
Dec 2020
Pros:
Staff was friendly and helpful...2.0 Poor
Sep 2020
Pros:
The staff at the airport location were not very knowledgeable or helpful at all when kayak messed up my reservation.2.0 Poor
Sep 2020
Pros:
NothingCons:
I made reservations the day before. Went to pick up car and he says every enterprise in Saint Louis was sold out.7.2 Good
May 2020
Cons:
Enterprise called to change pickup location less than 2 hours before pickup and we had to wait an hour because the new location they chose did not have a car to give us. Then Enterprise unilaterally changed return location and moved up our return time without telling us, so we found out about it by email while en route.One location in Creve Coeur
Filters
Reviews
5.6 Fair
Jun 2020
Pros:
Car was clean and ready for meCons:
at the time of reservation wasn't informed of extra charges, at the time of pick up I was told I needed to pay 140 is more, to rent the car. When I asked for an explanation on the time of drop off the person on the counter seemed annoyed and dismissed me as quick as she could since I was bothering her... won't ever use this company again.8.0 Very good
Mar 2019
Cons:
Last minute car switch meant that the car received was not fully prepped5.2 Fair
Aug 2017
Pros:
The Vehicle was very comfortable.Cons:
The Service was not good at all. They refused to show the components of the car, In fact, I needed the vehicle to drive to Omaha, NE and could not find the cruise control. I could have read the manual but was in a time crunch. Then I had paid for extra insurance through you. Not knowing how things worked with them, I usually use Enterprise, when asked I also purchased the insurance they offered. I assumed that they knew about my complete contract. I work in retail and we ask the customer what they have before we offer any additions. I expected them to be the same way. it was my fault also that I was pressed for time and a little perplexed with the service. I am used to a more congenial and friendly atmosphere which was not present. If asked I would not recommend thrifty to anyone.6.0 Okay
Aug 2017
Cons:
The price was different from the original quote that you gave me. There was a 200 dollar deposit and unlimited mileage wasn't unlimited on in covered areas so an additional 80 dollars had to be paid6.0 Okay
Jul 2017
Pros:
Vehicle was clean and drove nice. Plenty of room.Cons:
Added expenses upon pick up. Charged extra ($35) to use my debit card but not given a choice of other payments. Also charged a $200 deposit. And have to wait up to two or three weeks to get it back. Charged another $100 for going outside the very limited amount of states they allowed. So my $469 rental price was jacked up to $806. Very disappointing.8.0 Very good
Jun 2017
Pros:
Pleasant timely service.Cons:
The cruise control did not work.One location in Creve Coeur
Filters
Reviews
2.0 Poor
Oct 2022
10.0 Wonderful
Apr 2019
Pros:
Staff was outstanding at Avis.2.0 Poor
Jul 2018
Cons:
You wrote a review for Avis Rent A Car 2 days ago 1.0 star rating 7/25/2018 An unbelievable event that is stranger than fiction. I made a reservation on 6/28/18 for a 3-day rental of a full size car in St. Louis, MO, beginning yesterday, 7/24/18. Yesterday, before making my flight to St. Louis, I realized that the reservation had been made for a location off the airport property, so I called the corporate customer service number to see if this could be changed. It turns out the PGA event in St. Louis left no cars available at the airport. I thanked the agent and ended the call. When I got to the off-site location (via Lyft but no fault of Avis), the agent there told me my reservation had been changed to June of next year in Alaska for a SUV vehicle! I called the corporate customer service number and explained my dilemma, and they said they could do nothing to change it. Because of the PGA event, this off-site location was out of cars (except for the one I had reserved but then lost due to the change in reservation). I filed a grievance and asked to be called by a supervisor in 24 hours. No call. No car. No help. So I have been stuck taking several Lyft rides to my business appointments. Unbelievable.Pick-up location | Creve Coeur |
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Car types | Van, Minivan |
Rental locations | 0 |
Airport locations | 0 |