Basics
Services and conveniences
Dining
Bathroom
General
Pool and spa
Parking and transportation
Outdoor
Things to do
Health and safety
Laundry
Media and entertainment
Accessibility and suitability
Bedroom
Family friendly
Workspace
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The restaurant offers a delicious and varied menu, including a surprise breakfast buffet on Saturdays. Guests have praised the food for its creativity and quality.
How are the hotel's grounds and facilities described by guests?
Guests have described the hotel as a work of art with beautiful, historic grounds and spectacular facilities. The swimming pool is particularly highlighted for its amazing features and perfect water temperature.
What are guests saying about the hotel's customer service?
Guests have praised the friendly and attentive staff who keep a close eye on their clients. However, some guests have mentioned that the front desk staff were not accommodating.
What practical information can you provide about the hotel's amenities?
The hotel offers daily housekeeping, physical distancing measures, and a process to check the health of guests. Additionally, guests can expect a spa and wellness center, massage services, and an outdoor pool.
When is the best time to visit the hotel?
The high season is in July, offering a great opportunity to experience the hotel's beautiful gardens and comfortable rooms. However, guests should be aware that the surrounding area can be chaotic and hard to get to.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Tabachines Golf Club, Teopanzolco Archaeological Zone, and Cuernavaca Golf Club, making it an ideal base for exploring the area.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in June, which is considered the low season. This could provide a more peaceful and relaxed experience.
Check Room Amenities
Some guests noted that certain rooms may be slightly outdated, so it's advisable to check the room amenities and possibly request a room with updated features.
Enjoy the Spa and Wellness Center
Take advantage of the hotel's spa and wellness center, which received positive feedback from guests. It's a great way to unwind and relax during your stay.
Be Mindful of Surroundings
While the hotel itself is beautiful, some guests mentioned that the surrounding area can be chaotic. It's helpful to be aware of this when planning your visit.
Try the Creative Food
Guests praised the creativity and quality of the food at the hotel's restaurant. Consider trying some of the unique dishes offered during your stay.
Plan for Mosquitoes
A few guests mentioned encountering mosquitoes, so it's advisable to bring insect repellent to ensure a comfortable experience, especially when spending time outdoors.
Consider High Season Impact
If you plan to visit in July, which is considered the high season, be prepared for potentially larger crowds and busier facilities.
Check Accessibility
If you have specific accessibility needs, it's recommended to inquire about the hotel's equipment and facilities for people with disabilities to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | November | $241 | $195 |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 13% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
8.1 | 2.4 mi |