Basics
Dining
Services and conveniences
General
Accessibility and suitability
Bathroom
Health and safety
Media and entertainment
Outdoor
Laundry
Bedroom
Pool
Family friendly
Parking and transportation
Workspace
Things to do
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's location?
The hotel is ideally positioned for those wanting to visit the area's popular attractions, and it is conveniently located just a few steps from many attractions, ATM, pharmacy, and restaurants.
How are the hotel staff and customer service?
The hotel staff were exceptional, very friendly, and welcoming. Guests also mentioned that the staff, especially Stephanie at the reception, was sweet and provided good service.
What are the amenities and facilities like at the hotel?
The amenities and facilities were well-maintained, and the hotel offers an outdoor pool, pool bar, and a casino for guests to enjoy. Additionally, the hotel provides cribs, kids meals, and a playground, making it family-friendly.
What practical services does the hotel offer?
The hotel offers practical services such as room service, wake-up service, and a concierge service. Additionally, there is an ATM on-site and car rental available for guests' convenience.
What are some common concerns about the hotel?
Some guests mentioned concerns about the restaurant menu and opening hours, as well as the pillows being too firm for their preference. Additionally, there were comments about the service at the restaurant being poor.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned the great location and harbor view, so consider choosing a room with a view for a more enjoyable stay.
Check Room Amenities
Some guests experienced issues with the air conditioning and mattress quality, so it's advisable to check the room amenities thoroughly before booking.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as the Queen Emma Pontoon bridge, Kura Hulanda Museum, and Handelskade.
Consider Noise Levels
A few guests reported noise disturbances, so if you're sensitive to noise, consider inquiring about quieter room options or bringing earplugs.
Verify Restaurant Services
While some guests praised the restaurant, others found the food selection and drinks to be lacking, so it's worth checking the restaurant offerings beforehand.
Be Mindful of Check-in Times
Some guests experienced delays during check-in, so it's advisable to confirm check-in times in advance and manage expectations accordingly.
Inquire About Housekeeping
A few guests mentioned cleanliness issues, so consider inquiring about the housekeeping standards and requesting additional cleaning if needed.
Parking Convenience
If you're traveling by car, take advantage of the hotel's free parking, but be mindful that parking space may be limited during peak times.
Consider Room Upgrades
Some guests were able to get room upgrades, so it's worth inquiring about this option during the booking process for a potentially enhanced experience.
Engage with Friendly Staff
Many guests appreciated the friendly and helpful staff, so don't hesitate to engage with them for any assistance or local recommendations.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | January | $131 | $131 |
Cheapest month to stay with an average 35% drop in price. | Most expensive month to stay with an average 70% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.8 | 3.6 mi | Willemstad Hato Int. | 5.9 mi |
