Best Western Des Plaines Inn

The hotel offers a complimentary breakfast with a great variety of options, ensuring a good start to your day.

The indoor pool is nicely kept, providing a pleasant and relaxing experience for guests.

The hotel provides amazing customer service, ensuring a pleasant and comfortable stay for all guests.

The hotel offers secured parking and great parking opportunities, ensuring convenience and peace of mind for guests with vehicles.

The hotel's location is good, offering easy access to nearby attractions and making it a convenient choice for visitors.

Some guests mentioned that rooms with jacuzzi tubs may not be as advertised, and some amenities, like game consoles, may not be secure. It's advisable to confirm specific room features before booking.

Despite being listed as a service, some guests reported that the hotel did not provide shuttle service as promised. It's recommended to verify the availability of this service before relying on it.

Several guests were disappointed by the pool being closed or dirty. It's advisable to check the current status of the pool if this amenity is important to your stay.

Some guests were surprised by a $100 deposit requirement upon check-in. It's recommended to inquire about any additional deposits or fees beforehand to avoid unexpected expenses.

A few guests mentioned running out of breakfast items like sugar. It may be helpful to check the availability of all breakfast items if this amenity is important to your stay.

Despite advertising a shuttle to the airport, some guests were informed upon arrival that this service was not available. It's advisable to confirm transportation options in advance, especially if relying on them for travel plans.

Some guests reported issues with broken back doors and security lighting. It's recommended to inquire about the hotel's security measures and address any concerns upon arrival.

Guests reported issues with cleanliness, maintenance, and unpleasant odors in certain areas of the hotel. It may be beneficial to inquire about the hotel's cleaning and maintenance practices to ensure a comfortable stay.

Some guests experienced discrepancies between the advertised room features and the actual amenities provided. It's advisable to confirm the availability and functionality of specific room features before booking.

Several guests mentioned issues with staff responsiveness, such as delayed or unhelpful assistance. It may be beneficial to address any concerns with staff responsiveness upon arrival to ensure a satisfactory experience.