Services and conveniences
Accessibility and suitability
Kitchen
Basics
Pool and spa
Media and entertainment
Dining
General
Parking and transportation
Outdoor
Laundry
Things to do
Bathroom
Health and safety
Fitness
Bedroom
Workspace
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a beautiful lake view, warm chocolate chip walnut cookies upon arrival, and a spacious suite layout.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned that the bathroom was a little old, and a few guests encountered issues with furniture and carpet being dated and in need of a refresh.
What practical information can you provide about the hotel's amenities?
The hotel provides an indoor/outdoor pool, an indoor pool, an outdoor pool, and an on-site fitness center. Additionally, guests can enjoy the convenience of free parking and a free airport shuttle service.
When is the best time to visit the hotel?
The high season is in May, offering a great opportunity to enjoy the beautiful scenery with the lake and fall leaves. However, it's important to note that the low season is in December.
What can guests expect from the hotel's customer service?
Guests can expect friendly and accommodating staff, with some mentioning that the staff were super friendly and helpful. However, a few guests had concerns about the front desk service and the need for better customer service.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended booking a room with a balcony facing the fountain for a spectacular view.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service, which guests found convenient for getting around the area.
Enjoy the Indoor and Outdoor Pool
Guests appreciated the indoor and outdoor pool amenities, providing options for swimming regardless of the weather.
Consider the Nearby Attractions
The hotel's proximity to North Carolina Central University and various other attractions makes it a convenient choice for visitors interested in exploring the area.
Request a Lake View Room
Guests enjoyed the peaceful and scenic views of the lake from their rooms, suggesting that a lake view room enhances the overall experience.
Check for Special Events
Some guests noted that private events could affect access to certain hotel amenities, so it may be helpful to inquire about any scheduled events during your stay.
Take Note of Room Maintenance
While many guests praised the spacious and clean rooms, a few mentioned minor maintenance issues such as outdated furniture and bathroom cleanliness, so it's advisable to check the room upon arrival.
Appreciate the Warm Welcome
Many guests highlighted the warm and friendly staff, as well as the delightful gesture of receiving warm cookies upon arrival.
Explore the On-Site Activities
Guests enjoyed the various on-site activities such as peddle boating on the lake, basketball, and tennis, providing entertainment options without leaving the hotel.
Be Mindful of Noise Levels
Some guests mentioned noise from neighboring rooms, so it may be beneficial to inquire about room location preferences to ensure a peaceful stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | February | $164 | $125 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 12% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.8 | 5.8 mi | Raleigh-Durham | 6.5 mi |