DIGITAL Freeview Flat screen TV with 60 plus channels in all rooms FREE Wi-Fi THROUGHOUT Free parking Full ensuite facilities with both shower and bath in room Complimentary newspaper 24Hr Reception. Cash Machine On Site. Mini Fridge Executive Rooms Only. Air conditioned lobby. Sofa bed suitable for 2 children under 12 years of age or 1 adult. Wake up call service available. Limited number of cots available on request at no extra charge. Pets accepted, 5 GBP per stay. Ideal stop off point for visitors travelling to the South West. Located approximately in the middle of the M5, and although the hotel is located on the motorway, the majority of the rooms are facing away from the motorway, thus ensuring a peaceful nights sleep with ideal direct motorway access in the morning. Snack Pack, Bottled Water, Workspace and Fans in Executive Rooms. Rooms available for up to a family of four. Continental Breakfast 4.95 GBP. WHSmith for travelling goodies. Eat In for traditional favorites. Starbucks for a great cup of coffee. Burger King to pick up a quick snack. Berkeley Castle 6 miles. Cribbs Causeway shopping centre 15 miles. Bristol Zoo 20 miles. Sea Life Aquarium 40 miles. Tropicana Wildlife Park 40 miles. Shops and Supermarkets 6 miles. Waitrose and Whsmith 0.1 mile.
The helpfulness of the staff
No extra blanket in the room and it was a very cold night
Very convenient to the 2 places I was going--Westonbirt and Slimbridge, and easily accessible from the M5 .
Efficient friendly service, a basic hotel but everything worked as it should.
It was close to The Ryder Cup venue at Celtic Manor
Recetionist changed our room to better meet our needs
Nil. Only point for improvement is to give the travel advice on the website on the booking confirmation as access when not accessing the hotel from the norrthbound motorway meant having to go through a no entry sign which other vehicles were seen to ingnore.
Ease of booking and simplicity!
It was a good base for our stay and would use it again
The only problem was somebody had been smoking in the room we were given and putting the tabs down the sink. This was brought to the staffs attention since we had asked for a non smoking room
rooms were very comfortable, staff were great, very helpful
only that we did not have a car with us, there was no where to eat other than the servicestation where we had to eat sandwiches all weekend! no bar reastaurant in the area, this was not pointed out, also a taxi wouldnt come to take us anywhere, i had to ring someone i had only just met to come and pick us up when we checked out, the staff were very helpful though.
It was perfect for purpose - in and out whilst on business trip. I would be happy to use it again on such an occasion
Well sound-proofed between rooms and from outside noise.
The lack of a bedsheet meant I couldn't adjust my temperature - too hot under the duvet and too cold with it turned down.