The comfortable spa Hotel Guillem is located close to the centre of Andorra la Vella where guests will discover many shopping and entertainment venues. Links to the public transport system are only 250 km from the hotel a lake is about 6 km away Funicamp is roughly 500 m away and the nearest ski region Grandvalira is around 2 km away. Renovated in 2004 the Hotel Guillem features a 400-m² garden and comprises 2 buildings with 54 double rooms and 25 suites. The complex offers guests a lobby with a 24-hour reception desk lifts and a hotel safe. Also offered are a bar a restaurant with highchairs for infants a public Internet terminal (for an additional fee) a games room a TV room and a conference room. Those arriving by car may take advantage of the car park or garage facilities and laundry and medical services round off the services on offer. The well-equipped rooms come with a bathroom with hairdryer. Further facilities include a direct dial telephone satellite/cable TV a safe a seating area a minibar/fridge and an Internet connection. Leisure facilities include a freshwater swimming pool sun loungers and parasols. Guests may make use of the sauna the solarium the steam room the Jacuzzi and the massage service. Guests may work out in the in-house gym. Breakfast may be selected from a buffet. Lunch and dinner may be taken à la carte or chosen from the menu.
The hotel staff were polite, accommodating, helpful and friendly. The hotel is clean and very comfortable. Everything is what you expect from a 4*.
The lounge bar could have more luxurious seating instead of cafe like tables and chairs and children should not be allowed in the bar, there are plenty of other facilities for them.
Nice mountain family hotel. Andorra la vella is not far by car for dinner.
The main reception staff could be friendlier.
Friendly atmoshere, and nice staff
It has a very good location and you can go skiing without taking a car. It is nice also to go to swim and jacuzzi after ski all day and mountain walks.
You can notice that all rooms are for smokers. I don´t smoke and I notice that inmidiatly and I didn´t like it very much. You cannot avoid the bad smell even if you have window opened all day. There should be few rooms with fresh air and just for non-smokers.
Nice and clean rooms, friendly staff. There is an inexpensive public parking nearby and the bus stop for the ski train is very close.
WiFi not available in the room
We liked the swimming pool and sauna - very comfortable for kids. The staff was very nice and helpful. Good room for a rest/for kids with a fireplace.
Food (dinner) is not tasty - made from semi-finished products, very poor range/selection (not a buffet, but you choose from a range of 4 dishes suggested), was difficult to feed kids (the other restaurant is a fish one).
A very nice hotel in the centre of town. Large 2 bedroom room. Staff friendly and helpful. Excellent facilities (indoor pool great for kids). Excellent selection for breakfast and included in room rate.
very professional and friendly staff, excellent service
easy access to skiing area SPA available
limited choice for brakfast - usualy you stay at ski resort hotels 7-14 which mean you get tired from breakfast menu quite quickly
facilities, (gym, swimming pool) and the proximity of te slopes