Location and price were good. Staff was friendly.
Room was old, several things in the room had damage from previous guests. Hot tub was lukewarm. Both my wife and I were allergic to something in the room. Maybe previous guest snuck a cat in?
Loved staying here. The room was nice and clean, and we got it for a great price. It was pretty close to the creation museum, which was why we stayed here.
The guy at the front desk didn't give me much information. He basically told me where the elevators were and gave me my room keys. I didn't ask anything though, so it's not really that big of a deal.
Staff at the front desk and Bistro were extremely friendly and helpful. They really enjoy their job which made my visit better!
Overall the hotel was great. Great price for a last minute trip. layout was up to date & had many great amenities. Arrival staff was fantastic
The bathrooms could be more updated & cleaner; also day staff lacked customer service. I stood in line at their cafe for 10 mins until I finally walked away. I watched numerous employees look at me including the front desk service person and not a single one assisted me. I knew the cafe was open too !
The morning staff was friendly and helpful, the bed, the heater was much better than the one at the Days hotel we stayed at in buffalo. Quieter, more even. The shower was good
Room was clean and updated. The staff was very friendly and helpful.