|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Designated smoking area, Express check out, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Restaurant, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Airport shuttle (free), Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed|
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Excellent, 108 reviews across the web
|Hotel||Hotel is nice enough. 79% positive comments.|
|Food||Tasty food. 72% mentioned it positively.|
|Service||86% found the |
|Reception||84% said the |
|Price||Best value. 100% enjoyed it.|
|Grounds||Grounds are not bad.|
|Hotel Building||Acceptable building.|
|Fitness Area||83% |
|Internet||Disappointing internet connection. Criticized by 80% of the guests.|
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I like he common areas from the lobby to the work out area
nothing that relates to the hotel. Would like there to have been more eating options near by.The hotel it's self and staff were great
Location was nice, nice building and amenities. Employees were nice and helpful.
Room was right next to the elevator. Could hear weird noises all night every time some one used it. Room was musty smelling like there was a leak and the room did not fully dry out. Found dead house centipedes in the room.Overall the hotel was nice for the price, the only issues were those listed in the above section, but they were serious issues in my opinion.
friendly staff, clean place, convenient to airport.
The public spaces were very nice and we enjoyed having a cocktail there one night.
The staff made a very poor choice of putting a family with a small child right next to the busiest, noisiest part of the hotel - the pool/lobby. They had no idea how to handle a group of rowdy college students who were staying at the hotel.We were extremely disappointed with the customer service at this Courtyard location. When we arrived, we were told that there would be two wedding parties and college soccer teams staying there and that the staff '[couldn't] guarantee that it [would] be quiet'. I was shocked by the staff member's laissez faire attitude, but asked if we might be put somewhere quieter that would be more suitable for our 5-year old. She said we would be 'fine'. We were far from fine! The room she put us in was the first room off of the lobby, directly across from the pool. And the pool was where about 50 soccer players decided to hold a pep rall...
location & extra facilities pool,lobby,fitness center & the business center
no breakfast, no fridge & no microwave in rooms of that sizeFamily size rooms, great loby size and amenities (pool,hot tub,fitness center), location & friendly service but it didn't have continental or hot breakfast for discounted room or fridge/microwave in rooms, would give this hotel 8 of 10 overall satisfaction.
It would have been nice to have breakfast as an option.
The rooms were very modern and up to date. But most importantly the were very clean.
Nothing dissapointed me about this hotel.Hotel was an excellent value. The rooms were modern and clean. The staff was very friendly. I would definately recommend this hotel.
Room was nice and roomy.
wish the hotel had a free breakfast. It advertised a breakfast buffet,but it did not have one. Also our room key would not work, staff had to give us a master key.Nice hotel and friendly staff.
It was quiet. Like new decor. Beds were very comfortable. Nice and clean. The staff was friendly.
Had no refrigerator or microwave in rooms which would have been nice. Also would like to have had a complimentary breakfast.Convenient to the race track we visited and easy to find. Nothing around the hotel to eat or any stores but a new market/gas station being built right next door. I would guess that area will get more businesses in time. Will stay here again!
It was new, clean and comfortable. Very close to airport.I usually know what I'm getting with a Courtyard, and this was no disappointment. The hotel is clean, comfortable and well-maintained. They provide free morning coffee, and there is a Starbucks in the lobby for those wishing to purchase breakfast. It's extremely convenient to the Cincinnati airport, only a couple minutes to the gates, and the rooms have very heavy drapes to block the sun - always nice to have in an airport hotel.