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Passenger van |
Commercial |
One location in Euclid
Filters
Reviews
4.0 Mediocre
Jan 2022
2.0 Poor
Dec 2021
10.0 Wonderful
Oct 2021
8.0 Very good
May 2021
Pros:
Staff were friendly and courteous!Cons:
Nothing10.0 Wonderful
May 2021
Pros:
When I first arrived at the rental counter at Cleveland/Hopkins airport, the clerk informed me my rental had been made at another Cleveland location miles away. When I asked if there was anything she could do to help me she imphaticaly said no. A supervisor happened to be there and came to my rescue. She was wonderful. The first clerk was not going to even try to help or ask the supervisor if anything could be done. To her, the mistake and inconvenience didn't matter. Once the supervisor helped things went well and quick. My return person was great!Cons:
Perhaps train clerks in regards to customer service. They appear to have NO desire to help solve problems. Thank goodness for a competent supervisor!2.0 Poor
May 2021
Pros:
Car rental was set for 6:00-- I arrived to the lot at 6:02 as a function of traffic and work. No-one was there to be found as they had closed at 6:00 on the dot which is interesting since this was my pickup time (how can you close at 6 and also rent a car at 6?). Anyways, I called "customer no service" who refused to help me in any fashion. They would not find me a comparable truck anywhere nearby without significant fees. The best they could offer was to replace my $298 rental for a >$600 rental, which is in no way comparable. Needless to say, I ate the loss and rented a car with enterprise. I will never use Hertz or this location again and I'd advise you do the same.Cons:
Everything5 locations in Euclid
Filters
Reviews
10.0 Wonderful
Apr 2024
2.8 Poor
Jul 2019
Pros:
It was sunny outside.Cons:
Every time I rent from this location the reservation time seems to be merely a suggestion. I have constantly been made to wait for the car to arrive and then be ready. This time my reservation was for 2pm and my car wasn’t ready until 3:40.10.0 Wonderful
Oct 2018
Pros:
Great Value For A Top Rated ExperienceCons:
N/A5.6 Fair
Jun 2017
Pros:
The people were all nice and wasted no time to get me moving. They were also informative and helpful. The amenities in the car were nice. They inspected the vehicle before and after and I was in and out in 10 minutes. Good employees.Cons:
I really didn't like the vehicle that I got. I got a Fiat 500x which ran really rough from 1st to 5th gear, literally jerking me forward with each shift. It was also not fun to drive, accelerating was rough, it was loud and the A/C didn't keep the car cool at all. Not a smooth ride at all. However my biggest complaint is that I reserved a RAV4 or similar category which has about 60+ cubic feet of cargo space and that is the only thing I needed from the rental, instead I received a small SUV which has about as much space as my Honda Civic. Had I known I would have just taken my Civic and saved myself the $341. It doesn't make sense to advertise a RAV4 or similar and then have this small Fiat in the same category and charge the same price. Waste of money.10.0 Wonderful
Feb 2017
Pros:
Rebere Sparks and his team were outstanding4.0 Mediocre
Oct 2016
Pros:
Cancelled reservation. Found a better rate2 locations in Euclid
2 locations in Euclid
Filters
Reviews
10.0 Wonderful
Dec 2023
8.0 Very good
Oct 2019
Pros:
Yes but It dose not have after hours drop-offCons:
After hours drop-off or picking up car services3.6 Poor
Jan 2017
Cons:
The car was not very clean, the gas tank was not full when we picked up the car. We pointed this out to the rep and he said 'oh it's good enough' however we had to return the car full. The drop off location at Cleveland airport is not easy to navigate either. Will not rent a car in Cleveland again.Along with a 12 passenger van, rental companies in Euclid offer 7 passenger vans.
Pick-up location | Euclid |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |