|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Express check out, Parking (free)|
|Services||A/V equipment rental, Business center, Laundry service, Meeting/Banquet facilities|
|Policy||Pets not allowed||Landmarks||
Excellent, 183 reviews across the web
|Hotel||Excellent hotel. Highly appreciated by 92% of guests.|
|Service||97% found the |
|Breakfast||77% found the |
|Beds||72% said the |
|Room Cleanliness||81% said |
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The staff they were friendly and the hotel was clean
NoI would stay here again
The friendliness of the general staff.
The manager John was rude when we checked in.The location to the mall and other shopping was very nice. Restaurants were abundant. The rooms were semi-clean and very small. It was advertized as spacious family rooms. They were nothing of the kind. I requested a King for one room and two Queens for the second room. I was told by the manager 'I tell people not to book through Priceline or the such because you get the crappy leftover rooms. Next time I suggest you book directly through the hotel.' We stayed for three days. The beds were like sleeping on coiled springs. They even squeaked when you moved. I overheard military personal complaining of cockroaches on the nightstands and in the bathrooms. It was 'suggested' to them that they brought them in from the field. Not cool. The manager did call maintenance as soon as the military personal checked out.
Friendly and helpful front desk, went the extra mile to make me feel at home after a long day on the road, included a room upgrade as my room was needed for a group of people coming in... it was definitely a very nice ending to the day.
Will make me look at Wingates a bit more closely in the future. A nice, pleasant hotel so I do not have any complaints.Staff was excellent and well trained. Hotel public space was just fine. Breakfast was good. Give them a try if you're in the area!
The overall cleanliness and location! Front desk staff was very accommodating and the coffee available throughout the day was very enjoyable.
During my stay the only problem I had was with a cleaning attendee Veronica refusing to clean our room because she 'didn't have time to wait around, her shift is over' I felt this was highly unprofessional and you should always look to satisfy your guests
Everything was nice!!The stay was enjoyable!!
THE HOTEL WERE GRAET THE ROOM WERE VERY CLEAN WITH A LOTS OF SPACE
THE BATHROOM WERE SMALL
Nice decor, larger bathrooms than usual. Very comfortable.