The service adn the kindness of the staff. The location
The location, the hotel staff, the comfort of the hotel, the breakfast, the 5th floor bar, the lobby for relaxing, the sandwich shop next door "Ino"
no free wi-fi, that's it. Otherwise, it's perfect for visiting Florence.
Location was great, close to the main tourist sites.
Distance from train station but it is only a short cab ride.
I loved the location, stayed with my daughter and granddaughter, since my grandson is studying in Florence and has an apartmentacross the Arno. We felt extremely safe ande pampered by yourexcellent staff,and especially loved the bar on the 5th floor.
There wasnothing I did not like.
Myself and indeed all the members of my group enjoyed our stay at this hotel. It is a fantastic place, right at the heart of everything.
The location was perfect. The rooms were great and very spacious. The staff was friendly and helpful and the rooms were very neat and clean. My only regret is that we didn't make more use of the rooftop bar and restaurant.
Location, cleaness, breakfast
Everything was perfect and well above expectations.