|General||24 hour front desk, Air-conditioned, Bar/Lounge, Cribs available, Gay friendly, Laundry facilities, No smoking, Non-smoking rooms available, Parking, Restaurant, Safe, Storage available|
|Internet||Internet, WiFi (free)|
Excellent, 840 reviews across the web
|Hotel||Hotel is great. 84% satisfied guests.|
|Service||96% found the |
|View||96% thought the |
|Breakfast||80% found the |
|Price||Great price. 86% of the guests liked it.|
|Hotel Building||Acceptable building. Only 59% gave positive feedback.|
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The staff at the desk were VERY helpful. I needed a dentist and they got me an appt. within an hour of my arrival. They answered all questions and provided assistance with side trips. I felt very comfortable in this location.
Hilarious elevator which held only one person with luggage!Charming hotel with modern rooms in an ancient building. Excellent location with the most helpful staff we encountered anywhere in Italy!
The staff was helpful and the location was good.
Do not book room 27. (I think that's the correct number.) It's directly below the hotel kitchen. So if you go to bed before 11:00 p.m., you hear clomping feet, dragging furniture and other noises. If you sleep in past 6:00 a.m., it's the same.The desk staff seemed sympathetic but wouldn't do anything about it. They said only, 'The hotel's owner is out of the country.'
nice, friendly staff, close to town center
not reallyBack in Firence I definitely would stay there again