|General||24 hour front desk, Air-conditioned, Bar/Lounge, Coffee shop, Complimentary breakfast, Cribs available, Express check out, No smoking, Non-smoking rooms available, Parking (free), Pool (outdoor), Restaurant, Room service, Safe, Wheelchair accessible|
|Services||A/V equipment rental, Airport shuttle (free), Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet (free), WiFi (free)|
Excellent, 288 reviews across the web
|Price||Best value. 96% of guests enjoyed it.|
|Service||92% found the |
|Breakfast||90% found the |
|Hotel||Hotel is great. Appreciated by 86% of guests.|
|Beds||75% said the |
|Room Size||Only 63% said |
|Old/New Facilities||For only 58%, the |
|Old/New Room||For 58%, the |
|Noise Level||59% thought it was |
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Cleanliness was good.
No indoor pool!! Was reason we got room and couldn't get a refund! Breakfast was picked over and either empty or burnt. Bathroom entirely too oil small
The layout of the room
Was hoping for a walk in shower like other locations I have been to.Staff was struggling with new check in software had to wait 15 min to check in .
Great updated clean and friendly hotel. Definitely exceeded my expectations!
The staff was so friendly and helpful. The rooms were big and had televisions with all the plug-ins that were needed to make some presentations in my room.
No.This had to be one of the best hotel stays that I've had in a long time! Everything was there to cater to whatever needs I had. It was very conveniently located. The best thing was that, many times going through PriceLine, I'm given a 'leftover' room, such as a handicapped room. At this hotel, they gave me two rooms right next to each other for my friends and I, one a King room and one a double Queen room. Excellent! I will definitely try to get to this hotel again!
The staff was great. They catered to every need. Breakfast was also great!
Location, bar & grill in the lobby, great atmosphere!
The bathrooms needed updating & they were cramped, also there was not a fan & the doors were nasty. They decided to snow blow at 1am for about 45mins & it woke us up & kept us awake. They ran out of breakfast foods! No indoor pool or hot tub :(Perfect location, close to everything, some of the staff was exceptional however a few left us wishing we had picked a different hotel. Very busy, completely booked and fun atmosphere, we loved all of the seating in the lobby for everyone to hangout in and the molten lava & cheesecake were to die for :)
Location was excellent, beds very comfortable, desk staff And cleaning staff very friendly.
Bathroom area way to small, didn't like sink outside bathroom area Way to hot in the room thermostat didnt work right. Dining area way to small For amount of people eating. Dining room staff VERY rude to people, did not Keep food or coffee area filledMy son booked ajoining room, had an issue w/very bad Smell in the room. He always stays at Hyatt Place When he travels and said this is the only time he has Had an issue at any Hyatt Place. This particular hotel Might need a check from corprate to bring it up to Hyatt Place Standards.
clean and comfortable, very nice room large and very nice bed and bedding. Great TV and nice sitting room.Good location, easy on and off from I-69. Close to shopping, movie theater next door, many restaurants near by. Great place to stay in Fort Wayne.
great staff, very helpful and cheerful
bathroom was very small, door came within 1/8' of hitting the commode. poor design when it was built.