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Galway 10 Passenger Van Rental

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Passenger van

Commercial

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Europcar

10.0

Wonderful

1 review

Best rated

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Galway

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Locations in Galway

MOTOR PARK, 3rd EXIT OFF KIRWAN RB

+353 91 396 555

Opening times not available

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Budget

7.6

Good

19 reviews

Cleanliness

8.6

Comfort

8.3

Pick-up/Drop-off

7.5

Value for money

7.0

One location in Galway

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Locations in Galway

12 Eyre Square

+353 91 566 376

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00
Saturday	09:00 - 18:00
Sunday	09:00 - 18:00

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Reviews

10.0 Wonderful

Oct 2022

The man at the counter was incredibly helpful and very kind. He gave me the information I needed, and was professional throughout. Would absolutely rent there again. Cars are a short walk from the rental place, and easy to get in and out of the parking structure.

10.0 Wonderful

Aug 2022

We were reluctant to rent a car outside the US, but our concerns were unfounded. The process was easy, the car was clean and comfortable.

6.0 Okay

Dec 2019

Pros:

Staff at counter was personable and professional.

Cons:

Two block walk to pick-up location, agent did not disclose specific location, vehicle was on the fourth floor. Instructions for drop off equally uncertain.

4.0 Mediocre

Oct 2019

Pros:

My experience at Budget in Galway last week was pretty abysmal. Adrian met me out front and asked if I had a reservation, which I did. He then started off by demanding who I stayed with the previous night and where they live (really not sure why they need this information). Next he asked about insurance at which point I provided my letter from Chase (PDF on my phone) outlining my eligibility for "worldwide coverage under the Auto Rental Collision Damage waiver benefit." I had called Chase before my trip specifically to confirm that Ireland was not excluded from their coverage (given past rules) and they assured me that Ireland was included in their worldwide coverage benefit, and sent me this letter as proof. Adrian insisted that the letter must specifically state Ireland and refused to rent me the car I had reserved until I was able to provide one. The other options he provided were to go elsewhere or to get coverage through Budget and quoted me $500. At this point I would have loved to walk away but really needed the car and to get on the road. I called Chase and the woman I spoke with kindly offered to speak to Adrian but he declined, stating it would do not good without a letter. I then asked for his name but he refused to give me his last name saying he was not required to do so (was not wearing a badge or any form of identification). I then asked to speak with someone else and he called his manager, who confirmed that "worldwide coverage" is sufficient, and told him to move forward with my reservation. He proceeded to go through the steps and never once apologized for his misunderstanding of the policy. I am not one to write reviews and generally give people the benefit of the doubt- but I do feel like feedback is warranted in this case in hopes that others can avoid this experience. Adrian and Galway Budget aside, the car I rented was great and I had no issues with the drop-off at Shannon Airport. Despite this I will be avoiding Budget in the future.

Cons:

Better treatment of the customer and understanding of the policies. Wearing a name badge seems appropriate, and apologizing for the error would have also gone a long way.

6.0 Okay

Sep 2019

Pros:

Dropoff difficult. Busy street. No instructions on how to park.. once I over came that, courteous and simple return. BUT see below.

Cons:

I was given a credit on my credit card for the tank of gas that had been reserved. Two days later and the credit has not shown up on my account.

4.8 Mediocre

Aug 2019

Pros:

The car did not break down

Cons:

Service was not great at galway. Car was a bit small. High price and new drop off fee. I am also being charged 119$ for no reason and it has not gone off my credit card yet. I would like a call from someone at budget to clear this charge because I refuse to pay it since we dropped it off with fue

Payless

5.9

Fair

10 reviews

Cleanliness

7.2

Comfort

6.5

Pick-up/Drop-off

6.3

Value for money

4.9

One location in Galway

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Locations in Galway

12 Eyre Sq

+353 91 394 374

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00
Saturday	09:00 - 18:00
Sunday	09:00 - 18:00

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Reviews

8.0 Very good

Dec 2023

Overall, the car was great. We did have a problem as we were renting it, though. I reserved an automatic transmission car, and, fortunately, I printed the reservation as soon as it was completed. When I went to pick the car up, they had changed the reservation to manual transmission.. As we were sitting there waiting for our car, a customer came in with the same exact issue. She went to get in her car and start driving and it was a manual transmission even though she had reserved an automatic transmission. This is a major problem for people who don’t know how to drive manual. it makes me wonder why this company doesn’t just keep more automatic transmission cars in stock if that’s what tourists need.

3.2 Poor

Oct 2019

Pros:

Nothing.

Cons:

I was quoted one price and then when I went to pick to pick the car up they made me pay 3.5x the price because I was booking on a Euro credit card not and American credit card. Then they have you walk 4 blocks and to the top of a parking garage to collect the car. God help you if you have bags or it’s raining. If it was cheap to rent I would t have minded walking. But at that outrageous cost you’d expect a little bit of service maybe bring the car to the rental shop?!

keddy by Europcar

9.0

Wonderful

No reviews available

One location in Galway

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