Holiday Inn Express Charlotte West - Gastonia By IHG

The hotel offers a complimentary breakfast, an indoor pool, and a warm, inviting atmosphere.

Yes, the staff is described as very friendly and accommodating by many guests.

While some guests mentioned cleanliness issues, many others found the hotel to be clean and quiet.

Some guests found the beds to be comfortable, while others mentioned that the beds were rock hard and old.

The hotel provides free parking, a fitness center, and an indoor pool, along with an accommodating staff and a delicious breakfast.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in February, which is considered the low season. This could result in a more peaceful and relaxed stay.

The hotel is conveniently located near various attractions such as Arts on Main, Gastonia Amtrak Station, and the Westfield Eastridge Shopping Centre, providing guests with plenty of options for entertainment and exploration.

Some guests reported poor Wi-Fi connection and ongoing renovations. It's advisable to inquire about the Wi-Fi status and request a room away from renovation areas.

The hotel is pet-friendly, but it's recommended to confirm the pet policy and any associated charges before bringing your furry companion.

The hotel offers increased accessibility and wheelchair-friendly amenities, making it a suitable choice for guests with mobility concerns. It's advisable to request an accessible room if needed.

While many guests praised the breakfast, some mentioned that it was cold and seemed leftover from the previous day. It's recommended to arrive early for the freshest selection.

Several guests noted the need for maintenance and repairs in the rooms, such as broken handles, outdated facilities, and stained carpets. It's advisable to check the room thoroughly upon arrival and report any issues to the staff.

A few guests reported security issues, including car break-ins. It's advisable to take necessary precautions and inquire about the hotel's security measures during your stay.

Many guests appreciated the friendly and accommodating staff. Engaging with the staff for any concerns or special requests is recommended for a pleasant and personalized experience.