Conveniently located off Interstate 75, this Baymont Inn and Suites Gaylord is near Downtown Gaylord, golf courses, skiing at Boyne Mountain Resort, hiking in Pigeon River State Forest, Elk View Park, canoeing and rafting down Indian River with Big Bear Adventures, shopping and many local restaurants. Experience hometown hospitality at this smoke-free, pet-friendly lodging with complimentary continental breakfast, complimentary Internet, heated indoor pool, meeting room and business center with print and copy services. There is no charge for children under 17 when staying with an adult. Guest room amenities include desk, iron and ironing board. Suites and handicapped-accessible rooms are also available.
The staff are friendly and outgoing. They went out of their way to see that we had everything that we needed. A young lady dropped what she was doing to get me some yogurt from the refrigerator.
The motel is dingy and needs to be updated. Nothing has changed since we were there last year or two years ago as a matter of fact. Some of the wood outside has rotted away. It needs to be painted because it hasn't been well maintained.
Cigarette smell are in hallway all day long (2nd floor).
Waiting to be checked inRude front desk ClarkRoom filled with smoke smell and with blocked toiletWorst of all- when I complained about blocked toilet , I was handed over a plunger to clear the toilet. This is the worst hotel ever.
Staff seemed friendly enough. New owner (manager?) was very evident, and shared his rennovation dreams.
1) Not handicap-friendly 2) 'hot' breakfast was a waffle iron or canned sausage gravy / biscuit - not low-carb I need as a diabetic ('hot bkfst' was reason to book). 3) Room was very cramped; if I sat at 'desk' no walk space between desk chair and bed.
I liked the idea they took pets. Good Location
Breakfast bar was very limited, Room was very small
It was all very nice and everyone was very pleasant.
Breakfast was iffy. In the lady's defense, the hotel was full, lots of vacation and wedding kids as well as adults and she was was working alone. Tables had to be cleaned, only syrup was sugar free. tasted like day old (or a little more) bread/rolls.
The location of the hotel is close to all. Also, it is not located next the busy streets that made it a perfect location for our stay.
I have stayed on this hotel before . The current staff is less approachable and uptight.
Free breakfast. Comfortable bed.
Room was small, a handicap room. Toilet had a raised seat (6 inches taller). It was very near exit door and that exit door was VERY loud when it closed and woke us all night.
Beds were nice and bedding good . Room very small for having two beds in it.
Room too small. Bathroom fixtures very old and rusted. Toilet like a child's toilet very low. Breakfast did not look appetizing. Not much to choose from. Needed to be refilled
Staff very friendly.
Hallways smelled bad. Wallpaper peeling off walls.
We loved the room. The window seat was wonderful and everyone took a turn sitting and reading in it.
room was big, comfy beds, laid out nicely. Staff was nice/helpful
Improvements desperately needed-wallpaper peeling in bathroom, stained/dirty hand towel on rack in our bathroom, outside entry doors difficult to open with card (don't latch correctly), cement step that pillar is on is cracked-looked dangerous.
We had an elderly dog with us and needed to check in early. Because our dog I'd deaf and does NOT bark they let us check in early and leave him in his cage. This was a gift to us. Thank You.
Pleasant and efficient staff. Very clean. Just the perfect stop for a rest!
Bed was comfy and hotel was located in a good spot. If you're just looking for a place to sleep overnight this is a good choice. Breakfast was good.
Only one of our room keys would work, and neither would let us in from any of their side doors on the building. Had to enter through the lobby to get to our room.
Good value. Decent breakfast. Included waffles, cold cereal, bagels, toast, cinnamon bread, yogurt, apples, juice and coffee. Also liked that the coffee and juice machine was available all the time. I would stay here again.
The pool was too hot - like a hot tub.
conmfortable bed, hot shower
staff not very helpful in terms of room change from loud neighbors
The hotel was in a good location and reasonable enough for the price. No major complaints.
The hotel was older with some problems (side door to the hotel, window in the room). The staff was moderately nice.
I was in Gaylord on business. Needed good price on hotel and they fit the bill. The room was clean, staff helpful, comfortable bed with better than average linens.
door locks failed multiple times
The staffs are the best. They are very friendly and helpful. I couldn't be happier with the service.
The room does smell bad.
Very friendly and helpful staff. Comfortable beds.
Magnetic door locks were almost impossible to work. Breakfast room was a little small.
The beds were very comfortable.
Breakfast room was small and the food was below expectations.
Everything. It was dirty, missing ceiling files in the halls, rooms smelled of last nights party in the room.
Location was convenient
Breakfast choices limited and space was limited.
This hotel was on the edge of needing a complete makeover, things not clean in my opinion.
the hotel is not at all clean. It is completely messed up and all the laundry items, like towels etc smell very bad. I would not go to this hotel again.
Very friendly staff.
The shower head in our bathroom was terrible. Couldn't get our hair rinsed. About what I would expect for the price.
wifi reception so poor it would not connect, used the restaurant next door.