|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Laundry facilities, Non-smoking rooms available, Parking (free), Wheelchair accessible|
|Internet||Internet, WiFi (free)|
|Extended Stay America|
Excellent, 47 reviews across the web
|Hotel||Hotel is great. 88% satisfied guests.|
|Service||100% found the |
|Food||Tasty food. 74% of guests gave positive feedback.|
|Room Cleanliness||75% said |
|Beds||71% said the |
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It was clean. The snow was cleared from Parking lot by morning time.
The waitress, Mary, was excellent. Went out of her way to handle the dining room & bar all on her own.
The check-in staff member wanted to place a deposit on my credit card. The room smelled moldy and it was clear that they had used some fragrances spray to try to cover that smell. The net effect was nauseating. The shower curtain had a definite stink.The blow dryer was clearly old and nearly broken. The central atrium of the hotel, where the dining room and bar are located were lit with huge flood lights at night which completely ruined any ambiance they were trying to create in that space via decor or candlelight. The elevators were cold and took too long to open. Lastly, while the hotel may technically have a Rockville address, it is on the far reaches of Rockville and is more towards gaithersburg.
I like the price and convienence, there's also a full kitchen which is nice. The staff are very nice and prompt.
The wifi was very, very, slow.It was cool, i'd definitly stay here again.
it was clean and neat and quiet
it was so far away from everything
Location and kitchen in room; some staple items were missing from the room.
Really a 1 star hotel.
The room was the perfect size for my stay.
Rooms need a thorough cleaning.It served my needs.
The staff are very nice to the guest welcome us guest with respect us like we are at home I like the way they do business and the way they make us guest feel like its our home keep up the good work I'll pick extended stay my favorite hotel out of all
No extended stay got the rate of 100% out of the other hotels all extended stay need is a indoor and a out door pool they will really have the other hotels beat and also a gymIts the best out of all the hotel I have been in even though they don't have a pool or a gym they still have a higher rate from me 100%
NoLocation was the main. It had plenty handicap parking spaces.
The staff was excellent. Each staff member was professional and courteous. It was well-located among several high quality shopping areas and offered easy access to a major freeway.Extended Stay America is currently undergoing a 'updating' floor-by-floor. Much like the new Red Roof Inn styles, the updates include Flat Screen TV's, which I love because they often offer the ports I need to play my Playstation 3. This particular hotel was no exception. The rooms were clean, laundry facilities made it even more convenient to take care of my out-of-office business, and a full sized refrigerator was a long-missed convenience for this full-time business traveler.