Hotel is located in medical corridor of Germantown,TN. on Wolf River Blvd. in close proximity to AgriCentr, Show Place Arena, Germantown Charity Horse Show Arena, Shelby Farms and Wolfchase Galleria Mall. Walking distance to restaurants. Walking distance to restaurants. All rooms are equipped with microfridges, Hi-definitaion flat screen televisions and all rooms are non-smoking.Pet accommodation: 30.00 USD per pet, per stay. Pet limit: 2 pets per room. Please verify the hotel address. Name on Credit card and reservation must match without prior authorization.
Our room was musty and damp... old on the wall in the bathroom. Bedding felt as if it had not been fully dried but I think it was because the room was moist.
They were nice. Room was clean.
Despite being a non smoking hotel, my room reaked of cigarettes or mold or something, it was really gross. My room was by the stairs so I got to hear the heavy door slamming all night. It was also dimly lit and the curtains were kind of sheer.
Best thing I like is the location
Towels are not fresh washed
I liked the day clerk.
The night clerk was rude and said since the hotel was booked online, he couldn't help us in any way. He said next time, you need to go through us. I wasn't happy with customer service at all the night we got there. I had reserved a room with 2 queen beds
The bed was comfortable
When we got there they almost put us in a room with someone else. Then the room we ended up with was next to the elevator. Very over priced for a one night stay.
We've stayed here before and have always been pleased. Nice rooms, clean, and the staff are friendly and helpful.
room was very run-down, the floors were not level and I felt like I was drunk when I walked from the door to the bed area. Carpet and walls were not clean. I left a night early and did not care that I would not get a refund.
rooms small and cramped and also had a musty ordor
Rude unhelpful staff at night. Room 301 is the smallest in the hotel. Don't accept this room. Did not accommodate for my family with 2 children with changing room to a bigger room even though they were clearly available.