The staff were attentive friendly and even fun to talk to. The central location of the Hotel made it easy to walk or drive for everything we needed. Thanks again to the staff for being fun and professional. Food was great to.
I like the historic character of this old hotel and it's close proximity (walking distance) to the Glenwood Springs Pool as well as restaurants.
While the room I was given was supposed to be non-smoking (and was clearly marked as such) it had a definite bad smell, one I associate with having been smoked in. I had to open the windows and sleep with them open in order to have some fresh air, meaning I had some traffic noise. (Maybe they need to change out the carpet??) My granddaughter thought the bathtub was dirty because the old non-stick thingies on the bottom had brownish residue stuck to them, i.e., it didn't look clean. Those are my only complaints.
even though it was not a problem, there is not air conditioning in the rooms. Good ceiling fans, but not a problem this time of year. Potential guest should know there is heat, but no cooling in the rooms.
Everything was amazing
The stay was amazing up until an hour befor our check out. A manager let himself in. Noticed we were still there and he very rudely told us we needed to leave right now because a new customer would be checking into that room within the hour. It was only barely past 12 and out check out time was 1