Services and conveniences
Accessibility and suitability
Basics
Kitchen
General
Dining
Pool and spa
Parking and transportation
Bathroom
Laundry
Things to do
Health and safety
Family friendly
Media and entertainment
Outdoor
Workspace
Bedroom
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a complimentary airport shuttle, free parking, and a convenient location close to restaurants, shopping, and attractions like the Grapevine Mills Mall, SEA LIFE Grapevine Aquarium, and LEGOLAND Discovery Center.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable, but some have found the pillows to be too soft and in need of improvement.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and cost savings during their stay.
What can guests expect from the hotel's breakfast?
Guests can expect a very good breakfast with a great menu selection, delicious frittatas, and a variety of choices, making it one of the best breakfasts they've had at a hotel.
How is the cleanliness and customer service at the hotel?
The hotel is described as clean, with friendly and helpful staff. However, some guests have experienced issues with room cleanliness, maintenance, and the responsiveness of the staff to certain concerns.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
Guests appreciated the convenience of the free shuttle service to and from the airport and nearby mall. Utilizing this service can save time and money on transportation.
Consider Bringing Your Pet
The hotel offers increased accessibility and is pet-friendly, making it a suitable choice for guests traveling with their furry companions. However, be mindful of the additional charges that may apply.
Explore Nearby Attractions
The hotel's proximity to popular attractions such as the Grapevine Mills Mall, SEA LIFE Grapevine Aquarium, and LEGOLAND Discovery Center makes it an ideal base for leisure activities and family outings.
Check Room Amenities
Some guests found the pillows too soft and the linens slightly stained. It may be worthwhile to check the room amenities upon arrival and request replacements if needed for a comfortable stay.
Plan for High Season Visits
April is considered the high season, so if you prefer a quieter and potentially more affordable stay, consider visiting during the low season in August.
Be Mindful of Room Selection
A few guests reported not receiving the rooms they had booked, with some experiencing downgrades. It's advisable to confirm room reservations in advance to avoid potential disappointments.
Verify Special Service Availability
Some guests mentioned that the restaurant was not open on Sundays, and the bar and restaurant closed early. If dining options are important to your stay, it's recommended to verify their operating hours during your visit.
Keep an Eye on Housekeeping Frequency
A few guests noted that the rooms were only cleaned every three days. If you prefer more frequent housekeeping, it's advisable to communicate your preferences with the staff upon check-in.
Be Aware of Potential Maintenance Issues
Some guests experienced maintenance issues such as a cracked toilet seat and non-functional TV. It's advisable to report any such issues promptly to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | March | $192 | $157 |
Cheapest month to stay with an average 34% drop in price. | Most expensive month to stay with an average 63% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 2.7 mi | Dallas/Fort Worth | 4.4 mi |