Services and conveniences
Basics
Kitchen
Accessibility and suitability
General
Dining
Pool and spa
Parking and transportation
Bathroom
Laundry
Family friendly
Media and entertainment
Outdoor
Workspace
Things to do
Health and safety
Bedroom
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary airport shuttle, free parking, and a convenient location close to restaurants, shopping, and attractions like the Grapevine Mills Mall, SEA LIFE Grapevine Aquarium, and LEGOLAND Discovery Center.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable, but some have found the pillows to be too soft and in need of improvement.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and cost savings during their stay.
What can guests expect from the hotel's breakfast?
Guests can expect a very good breakfast with a great menu selection, delicious frittatas, and a variety of choices, making it one of the best breakfasts they've had at a hotel.
How is the cleanliness and customer service at the hotel?
The hotel is described as clean, with friendly and helpful staff. However, some guests have experienced issues with room cleanliness, maintenance, and the responsiveness of the staff to certain concerns.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
Guests appreciated the convenience of the free shuttle service to and from the airport and nearby mall. Utilizing this service can save time and money on transportation.
Consider Bringing Your Pet
The hotel offers increased accessibility and is pet-friendly, making it a suitable choice for guests traveling with their furry companions. However, be mindful of the additional charges that may apply.
Explore Nearby Attractions
The hotel's proximity to popular attractions such as the Grapevine Mills Mall, SEA LIFE Grapevine Aquarium, and LEGOLAND Discovery Center makes it an ideal base for leisure activities and family outings.
Check Room Amenities
Some guests found the pillows too soft and the linens slightly stained. It may be worthwhile to check the room amenities upon arrival and request replacements if needed for a comfortable stay.
Plan for High Season Visits
April is considered the high season, so if you prefer a quieter and potentially more affordable stay, consider visiting during the low season in August.
Be Mindful of Room Selection
A few guests reported not receiving the rooms they had booked, with some experiencing downgrades. It's advisable to confirm room reservations in advance to avoid potential disappointments.
Verify Special Service Availability
Some guests mentioned that the restaurant was not open on Sundays, and the bar and restaurant closed early. If dining options are important to your stay, it's recommended to verify their operating hours during your visit.
Keep an Eye on Housekeeping Frequency
A few guests noted that the rooms were only cleaned every three days. If you prefer more frequent housekeeping, it's advisable to communicate your preferences with the staff upon check-in.
Be Aware of Potential Maintenance Issues
Some guests experienced maintenance issues such as a cracked toilet seat and non-functional TV. It's advisable to report any such issues promptly to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | $210 |
Average price (weekend night) | $168 |
Value for money | 9.0 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Dallas/Fort Worth |
Distance to airport | 4.4 mi |