The MainStay Suites Pelham Road hotel offers great values for longer stays.Guests will enjoy the free express breakfast, free 24-hour coffee, exercise room, outdoor pool, sun deck and courtyard barbecue area. Travelers will appreciate conveniences like multiple telephone lines, speakerphones, voice mail and spacious work desks in every suite. A business center is also available. This all-suite hotel offers fully equipped kitchens in every room, complete with microwaves, refrigerators, coffee makers, cookware, two-burner cook top and dishwashers. Additional in-room amenities include spacious living areas, irons, ironing boards and hair dryers. This is a pet-friendly hotel. Pets allowed, 10USD per day per pet, up to 150USD monthly maximum charge
This hotel was so dirty and smelly. I had to go buy cleaning supplies before I could take a shower or use the toilet. I have never stayed anywhere so gross!
Front desk staff was friendly.
They charged my card unauthorized charges and I had to call numerous times to get it somewhat fixed. Still did not refunded what I was fully owed.
The breakfast food was not good.
Not a thing!
It was horrible. Dirty room, dust on refrigerator to the point it was black, phones didnt work, lamp didnt work exposing wires that could seriously hurt someone. Staff was lazy and rude, no gas for the grill, no pillows. I was absolutely displeased!
Good parking and breakfast.
disappointed that room had only 1 bed versus the 2 we had expected. This needs to be made clearer when booking as I thought we were getting two beds.
We always stay here when we are in town. It is friendly,clean,and close to where we need it to be.
Breakfast is sad.
everything bath to doors on cabinets was in poor shape.
I liked everything about it
TV remote control was missing from the room
Location was convenient. Parking was easy. The staff was friendly and polite.
Room furnishings worn, not clean, crumbs on couch, hair in bathroom, etc. I requested a non-smoking room online, but only a smoking room was available. 3 day stay changed to 1. Would not have stayed at all except for late night arrival w/ tired kids.
The lady who checked us in was extremely nice and easy to talk to.
They gave us a smoking room. I was with my 9 yr old son. The room was so hot and stifling that we Had to sit in our car while we waited for the air conditioning to cool things off. We had one small bed and an unmaid fold out couch. No phone connection.
nice TV bad reception
fire alarm - false alarm took 45 min to get back in room after 11pm - no laundry room
The hotel is conveniently located and fairly clean.
I was charged an exorbitant amount of money for simply checking in early (i.e. before 3:00 pm) despite the fact that there were rooms available at the time. I have never seen this before and I'm greatly frustrated.
The hotel had a wide variety of breakfast items, refreshments, and movies to choose from.
I was promised a room switch due to a chair in the room instead of a foldout couch. They do not have rollaway cots. Front desk confirmed I could move after I got back from lunch. The new front desk lady when we returned refused to give me managers #.
Yes it wasn't the room I booked and I'm not happy at all I have been told I will receive half off my stay but have not received any information yet how dissappointed
The value. If you have a car it's really easy to get to downtown Greenville