Basics
Services and conveniences
Accessibility and suitability
Bathroom
Dining
General
Things to do
Pool and spa
Parking and transportation
Outdoor
Health and safety
Laundry
Bedroom
Workspace
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers daily housekeeping, contactless check-in/check-out, thermal spas, eco-tourism activities, a jungle water slide, and a variety of dining options including packed lunches, complimentary breakfast, and a bar/lounge.
What practical information should I know about the hotel's location and accessibility?
The hotel is located in a remote area with gravel roads, but it offers increased accessibility, including ground floor units and wheelchair accessibility. Guests should be prepared for a challenging drive to reach the property.
What can I expect from the hotel's customer service and staff?
The staff are described as super nice and friendly, offering activities for children, horseback riding, and wildlife viewing. However, some guests mentioned challenges with room soundproofing and the need for better communication about activities such as horseback riding.
What are the dining options like at the hotel?
The hotel offers reasonably priced and well-prepared food, complimentary breakfast, and a variety of dining options. However, some guests found the food to be expensive and not of the best quality.
When is the best time to visit the hotel?
The high season is in July, offering the best weather for enjoying the outdoor activities, thermal springs, and sunset views. However, guests should be prepared for the remote location and challenging drive to reach the property.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in May
May is mentioned as the low season, which could mean fewer crowds and potentially better rates.
Be Prepared for Remote Location
Several guests highlighted that the hotel is quite remote and accessed via challenging roads. It's advisable to be prepared for this aspect of the journey.
Bring Snacks
Some guests recommended bringing snacks, especially for families, to avoid unexpected expenses on meals.
Check for Wildlife-Friendly Lighting
A guest suggested that the property could consider wildlife-friendly lighting options to enhance the experience of hearing more wildlife at night.
Consider Booking Excursion Packages
If staying for three days, it's recommended to consider getting a package for excursions to make the most of the location and activities.
Be Mindful of Road Conditions
Guests mentioned that the road to the hotel is challenging, so it's advisable to consider this when planning the journey, especially for those prone to motion sickness.
Plan for Additional Expenses
Some guests mentioned that food and drinks were relatively expensive, so it's advisable to budget for these additional costs.
Take Advantage of Included Activities
Guests enjoyed the range of activities available, particularly the canopy walk and thermal baths, which were thoroughly enjoyable.
Be Aware of Room Limitations
Some guests noted that the rooms were quite basic, with thin walls and no air conditioning, so it's helpful to set expectations accordingly.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | February | $116 | $106 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 36% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 6.6 mi | Liberia | 16.9 mi |
