Hotel Route-Inn Shibukawa

The hotel offers a hot spring bath, clean rooms, self-laundry facilities, and a big parking lot. Additionally, the restaurant provides nice food for both breakfast and dinner.

The hotel provides daily housekeeping, physical distancing in dining areas, and screens or physical barriers placed between staff and guests in appropriate areas. Additionally, guests can opt-out of accommodation cleaning, and staff follow all safety protocols as directed by local authorities.

The property is well maintained and clean, and the staff is very friendly and helpful, especially for non-Japanese speakers. However, some guests noted that the rooms were not 100% clean and that the staff's talking was not to their liking.

The hotel is in a good location with easy access to other places, making it convenient for visitors. Additionally, the breakfast buffet is excellent with a nice selection, and the onsen is fabulous.

The hotel offers a big parking lot and a restaurant with good food for both breakfast and dinner. However, take care that the restaurant is closed on Sundays for dinner.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the rooms were a bit cold, even with the heater turned up. It might be helpful to bring extra layers for warmth during colder seasons.

Guests reported encountering a smoking smell in non-smoking rooms. It's advisable to confirm the hotel's smoking policy and request a room accordingly if sensitive to smoke.

While the rooms were generally well soundproofed, some guests noted local traffic noise. Light sleepers may want to consider rooms away from the main road.

The hotel's restaurant is closed on Sundays for dinner. Guests arriving on a Sunday should plan dining arrangements accordingly.

Several guests found the mattresses and pillows to be quite firm. Those who prefer softer bedding may want to communicate their preferences to the hotel staff.

The onsen at the hotel was praised by guests for its quality. It's recommended to set aside time to enjoy this facility during your stay.

English-speaking guests appreciated the staff's efforts to communicate in English. However, some guests noted that staff conversation could be improved.

While most guests found the rooms clean, a few mentioned specific cleanliness issues. It may be helpful to conduct a brief inspection upon check-in and report any concerns to the staff.

A few guests recommended bringing slippers, as the hotel's carpeted floors might not be to everyone's preference.