Hakone Shiunso

The hotel offers delicious kaiseki meals with a ton of variety, and the breakfast is also highly recommended. The staff provides exceptional service, and the meals are served in-room, adding to the overall experience.

The hotel provides both indoor and private outdoor onsen facilities, offering a stunning experience with a beautiful river view. Guests can also book a private hot spring session in advance for an additional fee.

The hotel provides a private open-air bath and comfortable kaiseki meals, making it a superb choice for a relaxing stay. Additionally, the staff is friendly and accommodating, ensuring a pleasant experience for all guests.

Although not all staff members speak English, the hotel makes every effort to accommodate international guests by providing English manuals and experienced front-of-house staff. The staff is friendly and thoughtful, trying their best to communicate in English.

Late October is a great time to visit, as the leaves are starting to turn golden, adding to the stunning surroundings. The hotel also offers a beautiful river view and private outdoor onsen, making it a worthwhile experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.

Guests highlighted the private outdoor and indoor onsen facilities as incredible. Consider booking a private onsen session in advance for a relaxing experience.

The kaiseki dinner and breakfast were repeatedly praised for their delicious variety. Embrace the opportunity to savor traditional Japanese cuisine during your stay.

While not all staff members speak English fluently, they make an effort to communicate and provide assistance, ensuring a welcoming and accommodating environment for international guests.

July is mentioned as the low season, which could offer a quieter and potentially more affordable experience for those seeking a peaceful retreat.

The hotel's proximity to various railway stations and attractions like the Hakone Open-Air Museum and Hakone Shrine makes it a convenient base for exploring the area.

A few guests reported encountering a moldy smell in their rooms. It may be advisable to inquire about room conditions or request a different room if sensitive to odors.

Guests noted that the private outdoor onsen sessions are limited to 45 minutes. Keep this in mind when planning your relaxation time.

Some guests found sitting on the floor challenging due to age or physical limitations. If this applies to you, it might be helpful to inquire about seating options in advance.

While the booking fee may not include certain charges, such as a city hot spring fee, guests appreciated the option to book private hot spring sessions and found the overall experience worthwhile.