The hotel is in a great location: The 4-star Mercure Hotel Hamburg Mitte is close to the Rathaus, Alster river, harbor and Schanzenviertel district, and right next to the CCH and trade fair. All 180 rooms are air conditioned and have free WIFI. The events area has five rooms and is ideal for events for up to 170 people. Traveling to the hotel by train is easy, with Dammtor train station just 547 yards (500 m) away. The airport is 7.5 miles (12 km) away. You can reach us by car via the A1, A7 or A23.
Your staff is excellent. Thank you very much
Good sized rooms, clean and quiet (although on a main road, the double glazing was effective). Short walk to various U-Bahn stations.
The rooms are newly furnished and look fantastic. The car parking facilities are excellent as is the breakfast.
My only complaint would be the pillows, far too thin and soft
it was close to University of Hamburg and Congress Center, rooms were good and clean,beds confortable receptionists were friendly.
The only thing I didn't like, my room only has a cable internet there were no wireless internet in some room one was mine which is not good, because I was have ipad and can not connect from wired one
Although not in the centre of town, the hotel was located in a pleasant area near several parks and was in walking distance of most things. It was also very well connected and took just over 20 minutes to get to/from the airport on public transport. The staff were pleasant and the rooms were good.
Our room was possibly the smokiest 'non-smoking' room I have ever stayed in. In fact, the smell of smoke hit my nose the moment I walked out of the lift so it could have been a problem with the whole floor (5th).
room was clean and no noise at night
Hotel employes were unexperienced and very unfirendly and the breakfast was very dissapointing
Attention was very good at lobby and the restaurant ( although a bit expensive)
An exercise room would be great
Clean, bright and suprisingly modern hotel within easy reach of groundtransport and Hamburg
Clean, nice interior
No free wireless internet
The beds were very comfortable and everything was in order.