Book Hertz car rentals in Panama City Beach

Reviews for Hertz in Panama City Beach

Recent reviews

Traveler rating

Wonderful

5

Very good

1

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

6

2.0

Hertz operates different businesses under the same name. I accidentally made the reservation at a hertz location not at the airport. At the airport counter the hertz rep could find my reservation but said it was with a different hertz organization and he couldn’t transfer it or help to rent me a minivan. It was 8:30 at night, and the other store was closed. I have my family of 7 (5kids) at an airport with no transportation. I will never rent from hertz again. Period.Reviewed Apr 1 2024

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10.0

Always great with Star!! She takes such great care of usReviewed Oct 3 2023

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6.0

Having to pay a one way fee when the company has offices in both locationsReviewed Nov 17 2022

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10.0

Customer service was outstanding! They made renting a car enjoyable. Great price, great car, great service. I was very happy with the experience.Reviewed Dec 16 2021

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10.0

Pros:Staff was very friendly and helpful. Car was really nice.Cons:When I rented I could have sworn it said I was renting from the Panama City Airport but not so. We had to take a cab to the Hertz location somewhere in the middle of town. Airport Hertz said there was no way to change it. It was logistically challenging. Kayak or Hertz should do a better job of clarifying that the rental is not at the airport.Reviewed May 24 2021

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8.0

Cons:The sales rep came thru when airlines delays prevented pickup at the scheduled time.Reviewed May 16 2021

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2.0

Cons:System allowed a 12pm pickup. The facility closed at 12pm. NOBODY CALLED FOR MY STATUS OR BETTER YET STAYED UNIL I ARRIVED. I arrived shortly after 12pm and the facility was closed. This was Saturday and we were STRANDED WITH NO CARS AVAILABLE ANYWHERE.Reviewed May 2 2021

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2.0

Cons:Hertz notified me one day in advance that they did NOT have the vehicle I reserved almost one month in advance. They reported that there were none available nearby and there was no upgrade available either! I am still waiting for them to refund my money!Reviewed Oct 24 2020

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6.0

Pros:N/A see note belowCons:We booked through Kayak when we arrived there was no record of our booking. So we rented two days later from Avis. Also I tried to book through AAA they said you had no agency in the airport you do. I picked okay as a rating because I don’t think it was your fault but you lost a sale and I thought you should know because in the past you have been excellent.Reviewed Sep 29 2020

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2.0

Pros:NOTHING.. I FEEL LIKE WHEN YOU GET A CONFIRMATION NUMBER THAT SHOULD BE A DONE DEAL..Cons:I recieved a confirmation number after speaking with a customer repetitive and got there to pick up my rental and was denied.. I made sure to let them know exactly what type of card was being used.. I was told NO PROBLEM EVERYTHING in order ready to go.. I get there with EVERYTHING I was told to have then denied due to credit check .. They were told I had NO CREDIT GOOD OR BAD.. I was told everything was in order NO PROBLEM not having ANY CREDIT..Reviewed Jul 24 2020

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2.0

Pros:NOTHING!Cons:We were unable to pick up the car due to Hertz wanting more money, even though we had already paid for the reservation in full through Kayak. This was not stated when we booked the car or in subsequent emails from Hertz.Reviewed Apr 26 2020

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2.0

Pros:They did not have a car!!! We had to get a friend to drive us!Cons:They could have honored our reservation!! I the call saying they couldn’t honor your reservation the day of the rental! I had to get a friend to drive to the location... then I had to cancel on him!!!Reviewed May 5 2019

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More

• How much does it cost to rent a car from Hertz in Panama City Beach?

  On average a rental car from Hertz in Panama City Beach costs $54 per day.

• What is the most popular rental car from Hertz in Panama City Beach?

  Compact (Chevrolet Cobalt or similar) is the most frequently booked rental car type from Hertz in Panama City Beach.

• How many car rental locations does Hertz have in Panama City Beach?

  Hertz has 1 rental location in Panama City Beach. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: NW Florida Beaches airport (ECP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from NW Florida Beaches airport (ECP)?

  Yes