Authent Hotel Otaru

The hotel offers an executive lounge, ski storage, a spa, massage, and a sauna, providing a range of amenities for relaxation and convenience.

Yes, the hotel offers private parking, making it convenient for guests with vehicles.

Guests have enjoyed the Japanese breakfast, and the hotel also has a restaurant, bar/lounge, and coffee shop, providing a variety of dining options.

Guests have appreciated the cleanliness of the hotel, with comments about the rooms being clean and the amenities being complete and in good working order.

The staff have been described as very helpful, professional, friendly, and attentive, providing a pleasant and accommodating experience for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's central location makes it convenient for exploring nearby attractions such as the Otaru Canal, shopping streets, and restaurants, all within walking distance.

While some guests found the hotel's restaurant to be closed at inconvenient times, others praised the breakfast and the bakery in the lobby. It's advisable to check the operating hours to plan dining accordingly.

The hotel offers on-site parking for a fee, which some guests found convenient. However, it's important to note that the parking is operated by staff and may incur additional charges.

Several guests mentioned that the rooms were small, especially when accommodating three or more people. It's advisable to consider room size when making a reservation, especially for larger groups.

The hotel offers a public bath on the third floor, which guests found to be a nice addition. However, it's important to note that access to the bath may have limited hours.

While some guests noted that the staff were helpful and professional, others mentioned a lack of English-speaking staff at the front desk. It's advisable to be prepared for potential language barriers.

Some guests mentioned that the hotel's facilities and design are a bit dated. While the hotel is well-maintained, it's important to have realistic expectations about the property's age.

Guests noted that the hotel's room service menu was limited, and on certain days, the service was closed. It's advisable to plan dining options accordingly, especially if relying on room service.

The hotel offers an option for guests to decline room cleaning in exchange for a voucher, a practice that some guests found to be eco-friendly and convenient.