Novotel Hong Kong Nathan Road Kowloon

Novotel Nathan Road Kowloon offers a variety of in-house dining options with Square and Tasca.

Some guests have mentioned that the room needs an upgrade in cleanliness, and there have been comments about a pungent smell in the G/F lobby.

The rooms at the hotel feature slippers, bottled water, a mini bar, and a flat-screen TV. Some guests have also appreciated the attentive housekeeping services.

Guests have highlighted the great service, warm welcoming services, and helpful staff at the hotel. However, there have been comments about some staff members giving off a pathologically annoyed vibe.

Many guests have expressed satisfaction with their stays, recommending the hotel as a comfortable and homely option. However, some have mentioned concerns about the A/C and mould control issues, especially in the summer.

Some guests reported issues with broken or ineffective air conditioning in certain rooms, especially during the summer months. Consider requesting a room with well-functioning air conditioning to ensure a comfortable stay.

The hotel's convenient location provides easy access to popular sights and attractions such as the Jade Market, Nathan Road, and the Tsim Sha Tsui Promenade. Take advantage of the proximity to these attractions for a fulfilling experience.

A few guests recommended considering other Novotel properties such as Novotel Century or Novotel Citygate over this one, citing issues with odor, cleanliness, and staff demeanor.

Some guests found the number of plugs for electronic devices insufficient, with only one next to the beds. Consider requesting additional plug points if you have multiple devices to charge.

A guest mentioned encountering mouldy patches in the room, possibly related to broken air conditioning. Upon arrival, inspect the room for any signs of mould to address this issue promptly.

Guests appreciated the buffet lunch at The Square and found it to be a highlight of their stay. Consider making a reservation and indulging in the hotel's buffet offerings.

Several guests praised the housekeeping staff for their attentiveness, with one guest specifically mentioning the recovery of a lost item. Expect a high level of service from the housekeeping team.

One guest reported an upsetting experience with a staff member at the reception, highlighting discriminatory treatment. While this may be an isolated incident, it's essential to be mindful of respectful and fair treatment for all guests.

Some guests suggested that certain rooms may require upgrades in cleanliness and maintenance. Consider requesting an upgraded room to ensure a satisfactory accommodation experience.

Multiple guests expressed a sense of homeliness during their stay, indicating a comfortable and welcoming environment. Embrace the cozy atmosphere and the accommodating nature of the staff for a pleasant stay.