The staff was very welcoming and accommodating. The hotel was clean and had everything you could need. Parking and Internet were both complimentary. The fitness center and indoor pool were well maintained. We will definitely come back!
The staff was wonderful and really went out of their way to make guess comfortable!
Service and cleanliness were exceptional!
central location - excellent front desk staff at check-in - fridge in room - lots of plugs to charge devices.
late night desk slow/missing - a/c loud and not cooling - thin bedding/towels - no free coffee/drinks in lobby - super thin walls could hear the tv and voices from next room, tiny tv, hair in bathroom at check in - overall though as expected
Nice room - Paul Mitchell toiletries
Hard to find - not easy to see from the road
The beds were comfortable and the location was convenient for our needs.
When I called reservations and asked for 2 doubles I was told a flat no. However when we arrived they switched the king with no problems.
nicely appointed rooms, comfortable beds, clean.
Easy fast checkin, no problems. Requested a king size bed, he switched it over happily. Room was nice, clean, updated.
Location, and pool. Also, the fact that is was clean, well kept and the staff was accommodating.
Minor thing - The Bistro did not have a children's menu.
Very, very, quiet!!
Who ever designed the location for the toilet should be fired
The room was nice.
I wish I knew there wasn't a free breakfast, also that there was no movie channel options at the hotel to order a movie.
Nice clean hotel in a nice location. Standard 2 full bed hotel room was decent size. We traveled with a toddler & we were very far away from what seemed to be the only elevator. Staff was friendly & courteous. Breakfast was nice yet basic. No restaurant. Fireplace in lobby area. Location was great. Mall was next to hotel, parking lots literally touched. Downtown shopping, ferries, beach all a short drive away. Rained while we were there & we had a great time, imagine what we could have done on a sunny day. Would certainly stay there again.
We found our stay very comfortable but expected as much for over $* a night. Motel is not located in downtown, but adjacent to Cape Cod Mall. Must drive to downtown Hyannis. Worked for us but may not be best option for those seeking longer stay in Hyannis.