West Star Hotel is centrally located in Jackpot, walking distance from Elko County Sherrif's Office and close to Jackpot Golf Club.
Make yourself at home in one of the 76 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
Rec, Spa, Premium Amenities
Enjoy the recreation opportunities such as a casino or make use of other amenities including complimentary wireless Internet access. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a satisfying meal at a restaurant serving guests of West Star Hotel. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Price and was quiet
friendly staff and clean room
had to change rooms because first room had microwave but no refrigerator
No AC in the lobby during checkin and it was 98 outside. Beds were very uncomfortable and bed frame rocked from side to side when I rolled over. Same at breakfast with no air conditioner. Didn't seem there was much care from the hotel about anything
The bloke running the front desk was friendly and as helpful as he could be.
The room smell like mold and old urine. Make no mistake, this place is run-down. The ice machine is only on the 1st floor, the towels in the rooms are shredded and threadbare, the non-smoking rooms still reek of cigarettes... Worst 'hotel' in Jackpot, NV.
Very out dated.
Room Was nice
The Staff in the Casino was very rude! I would not stay there again.
Lication good room was nice rices right
Carpet filthy in common areas. Casino dark dingy and heavily foreign speaking crowd. Breakfast plain but ok
It was cleaner than I expected. heater worked well.
the flooring in the room wasn't very smooth. There was an ugly patch job in the shower and the shower leaked horribly. I couldn't get the wi-fi to work on my Ipad, even after a trip I like the Horseshu a lot better and it is only rated 1 star?
The location was just off the highway.
Smelt of stale smoke. I have stayed in nicer rooms for the same price.
We were pretty much left alone. They were helpful with finding restaurants etc.
The place absolutely wreaked. They're casino was the worst. Also, we never received items we asked for (extra pillows, towels,etc) we had to go down to the desk.
TV didn't work. Fire alarm went off and room across the fall had a water leak that flooded the hallway. The heat was so high you could not stay in the Casino
Very nice staff. Clean room. Very nice to have coffee in room and then go to breakfast.
The staff was friendly , rooms were okay, continental breakfast was all gone by 9:30 am so missed out of that.
You can hear the bar below all nite
The front desk lady was very helpful and friendly.
It was pet friendly. :( Gross
Nothing to like
Smokey, dirty, and the casino was a joke
The front clerk placed us in a pet unit, which was also a smoking unit and we are not smokers. The floor was grossly soiled . I expect from pets? The bathroom shower leaked outside the bathroom.
The hotel had a good location for people passing through Jackpot, NV.
Did not like the sharing of a patio with the neighbor next door.
Friendly staff at 4 am in the morning.
Nothing. It was dirty and in need of renovation. The only positive was the size of thebed.
Ease of getting in and out of the hotel
The size and cleanliness of the room.
My bed was next to the elevator shaft. The room was built around it. I turned on the bathroom fan all night to help drown out the noise.
Location, availability of a room on a holiday weekend, and pricing compared to other hotels in the area.
The restaurant is located inside the casino (which is undersized, by the way) so my 15-yr old daughter and I needed to go elsewhere to find a place to eat. Also the smell of smoke emanates from the casino.
the location and they allowed dogs.
very old and unkept
Could use some updating but fit the needs. Carpets really need changed. We booked two rooms and were right next to each other and the desk staff was excellent to work with and wanted to make sure we had what we needed.
The floor was lumpy. The bathroom sink did not drain well.