|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Designated smoking area, Express check out, Gift shop, Hot tub, Non-smoking rooms available, Parking (free), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Airport shuttle (free), Beauty salon, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
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Excellent, 399 reviews across the web
|Service||89% found the |
|Hotel Building||Building is pleasant.|
|Breakfast||97% found the |
|Price||Great price. Appreciated by 84%.|
|Room Cleanliness||Only 60% said |
|Room Size||Only 55% said |
|Old/New Room||For 67%, the |
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Good location. Near I-55 interstate and close to restaurants and a mall.
Although it was a non-smoking hotel, the room smelled a little like someone had smoked in it. TV only had a few channels and remote did not work that well. The area of town is not so great anymore. Should be 2 1/2 stars and not 3.This hotel was okay, but I was a little disapointed especially since it is a Hilton. The room did not smell good- seemed like someone had smoked in it. The TV was sub-par. Only a few channels and the remote barely worked. Did not feel entirely safe in the hotel. Years ago this area of town was nice but it has gone downhill. Would not stay in this hotel again.
everything was new/clean/modern/nice
Thought breakfast was included in rate...it was notGreat location right off interstate. Parking lot secure...saw security patroling around campus all night. Room/ammeneties were top notch. Not one negative, except for what you pay, you should get breakfast like you do at most motels.
IT WAS OLDER WITH SOME UPDATES AND NOT THE 'STAR' LEVEL WE EXPECTED.IT WAS OLDER WITH SOME UPDATES AND NOT THE 'STAR' LEVEL WE EXPECTED.
location close to target and north park mall. close to airport. close to freeway.
Price for XXX+ a night it is inexcusable 1)to have a chipped bathtub. 2)no fridge in the room 3)Room not stocked properly 4)pillows must have been used in pillow fights because they were almost flatFor 100+ a night this hotel is a complete ripoff. bath tub floor was chipped in several spots. No fridge in the room. Maybe it's Jackson and most properties are this way,but this is the worst 3 star hotel I have ever stayed in. This is not Hilton quality, for like super 8 quality.
No mini.fridge or microwave like told couldn't use pool it was for private party no hot tub as told eitherLast day of week long trip & thought it would be nice but couldn't be more wrong toilet dirty coffee pot not cleaned .we've stayed at several hotels & would sleep in car before hilton again
the staff treated us great.
there was NOT a hot tub as advertised.was not a hot tub as advertised. disappointed. after such a long drive, I paid alot of money to stay at this hotel for the hot tub and there wasn't one.
decent lobby and pool area
hotel is showing its age and definitely in need of some room upgrades.
The bar area and the food from the grill.Excellent hotel and staff.
Beautiful hotel, close to a lot of restaurants and shopping, easily accessible from the expressway.
NoStaff was wonderful, each one I had contact with. Room service was great and the entertainment in the restaurant in the evening was fantastic!
quick response of the staff. very curtious and helpful
the top 2 floors LOLat this particular time, the hotel was practically empty either due to renovation in the back or the christmas holiday. and the staff was cut accordingly. either way, when i first arrived i was placed in a room that wasn't up to par. when i called the front desk and kindly explained the situation, they were quick to respond. so quick i didn't even have time to gather all my things before someone was knocking at the door to assist me in moving into another room that was perfect. i will gladly stay at this hotel again in the future