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Passenger van |
Commercial |
2 locations in Kannapolis
Filters
Reviews
2.0 Poor
Jan 2021
Pros:
NothingCons:
This was the worst rental car experience that I have EVER had. I a retired military and due to moving around so much I have rented a lot of cars. If you rent a car from this place you will be very disappointed in the service that you receive, that is if you even get service. I was doing a one way rental and booked the car days in advance. When I arrived at the rental car company I was told ... "we don't have a car for you". I informed the person behind the desk I have a conformation from your company that I have a car reserved. I was told I understand but I don't have a car. I ask the person behind the counter what is my next step, he told me to call the Budget company. I called and explained my situation, I was then sent to another budget rental location at the airport which was about 20 miles away. I got to the new place to discover that the reservation was changed to a round trip rental and not the one way I had set up and had conformation for. After a good 30-40 minutes expelling to the person behind the counter, them explaining to her manger 2 times and showing proof that I had conformation from Budget that I had received a car for a authorized one way rental from Budget I was finally given a car. I can never see myself renting from Budget ever again. From the rude person working the desk at the Kannapolis North Carolina store to the agent on the phone that messed up the new reservation I was very disappointed in the service I received and warn anyone looking to rent from Budget in Kannapolis North Carolina PLEASE DO NOT DO IT!!6.0 Okay
Nov 2020
Pros:
Staff were friendly and helpfulCons:
Car smelled like cigarettes4.4 Mediocre
May 2020
Cons:
1st off I started to smell a stitch after having the car a few days and there was a bottle of urine under my passanger seat in an old English bottle....SERIOUSLY UPSET 2ndly I'm still trying to sort out being over charged in which I hope to get this rectified on today at opening of business8.4 Very good
Dec 2019
Pros:
Car was clean, easy pick-up/drop-offCons:
Attendant staff is small, so had to wait a while as the person finished work on the vehicles10.0 Wonderful
Dec 2019
Cons:
Perfect2.0 Poor
May 2019
Cons:
Had to cancel reservation because it was booked it the wrong location.One location in Kannapolis
4 locations in Kannapolis
Filters
Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
Oct 2023
2.0 Poor
May 2021
Cons:
Car’s brakes were loose and dangerous10.0 Wonderful
May 2021
Pros:
This is a small outlet with the manager running the place. He was great to deal with.Cons:
The car had an issue with one tire. I don't fault the location because that happens and it was a slow leak that would not have been obvious when the car was returned by the previous driver. Another Enterprise took care of the issue and had the tire replaced.4.0 Mediocre
May 2021
Pros:
Drop off was easy. Car was clean.Cons:
The woman at the desk was inpatient, rude and unpleasant. Sours your company and overall experience right out of the gates. Your front line is of utmost importance and when the rep is as above described it’s hard to recover.10.0 Wonderful
Apr 2021
Pros:
Didn't take long and was welcoming.Cons:
none2 locations in Kannapolis
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Reviews
2.0 Poor
Mar 2024
4.0 Mediocre
May 2021
Pros:
FriendlyCons:
Paid for one type of car arrived and they didn’t have it and was charged something totally different. Jeep was very unclean and dirty!2.0 Poor
May 2021
Pros:
Friendly staff, clean carCons:
Long wait at airport, ridiculously high price10.0 Wonderful
Jun 2020
Pros:
The representative was very understanding, knew what to do , answered our questions and assisted in getting the transaction competed. This is one of the best experiences in dealing with a rental. I will most certainly use this again!!Cons:
The only way it could have been better was if it had been free :):) Very professional and very customer service oriented. We felt valued while there to get the rental and upon the return. Your representative asked how the trip was and was truly not just making conversation. Very very pleasant to work with.10.0 Wonderful
Oct 2016
Pros:
The car was very clean with a lot of great features. Exactly what we needed for our trip. Great service at Avis!Cons:
I was under the assumption that I'd be renting a Ford Fusion, but got a Chevy Malibu instead. It was still a very nice car.6.4 Okay
Aug 2016
Pros:
Its literally just a corner desk in the Sears Auto Center so there's not much to review. The employee was nice and efficient.Cons:
Located in a mall but I wasn't aware of that. I had to call the Avis location when the GPS took me to the mall parking lot. I thought maybe the GPS was wrong. When I called, she informed me that they were located in Sears in the mall. It would be helpful to have that information on the paperwork, but thanks to smartphones, it was just a slight inconvenience.One location in Kannapolis
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Fantastic experience!2.0 Poor
Apr 2021
Pros:
I didn't like anything.Cons:
Better customer service. The most important thing is to have a vehicle when it is confirmed. There should never be a confirmation without vehicles. I won't use Hertz again. Employee was rude and unprofessional.2.0 Poor
Mar 2021
Pros:
didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.Cons:
didnt have a car available and made no attempt to contact me before hand to let me know ended up spending $530 at another rental place because it was last minute due to not having another reservation set up.9.6 Wonderful
Sep 2020
Cons:
This Concord NC location was ready right out of the gate. My wife and I were dropped off about 10 minutes early before they opened. It was raining and we were welcome to to sit until they opened at eight. Our agent ,Peter was very polite explained options and got us ready to go expeditiously. Return took a little longer, but still quite efficient9.2 Wonderful
Apr 2019
Pros:
Yes, the staff was very helpful.10.0 Wonderful
Oct 2017
Pros:
I love renting my vehicles from here this is the only place I will rent from,I actually drive 30 plus miles to rent from here of course I can rent from other companies close to my home but I rather rent from here because I’m treated like a valued customer Sharon and John knows how to treat a customer right. Hertz concord is the only place I will rent from.Along with a 12 passenger van, rental companies in Kannapolis offer 7 passenger vans.
Pick-up location | Kannapolis |
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Car types | Van, Minivan |
Rental locations | 3 |
Airport locations | 0 |