Welcome to DoubleTree by Hilton Hotel Grand Key Resort – Key West, where a friendly staff member is waiting to welcome you with a freshly baked chocolate chip cookie. Everything you need is available in the hotel, from a 24-hour business center to three meals a day served in the full-service Palm Haven Restaurant Relax in luxury at our first-class Key West, Florida resort. The DoubleTree by Hilton Hotel Grand Key Resort - Key West is perfect for your next tropical getaway to the Florida Keys Start your day with a delicious Wake Up DoubleTree Breakfast and enjoy complimentary high-speed internet access in your guest room. Upgrade to a superior room and enjoy a superb balcony view that overlooks lush tropical landscaping. The pool features a waterfall, whirlpool, and large sunbathing decks ideal for lounging while sipping a refreshing cocktail from the Tiki Bar. Hold your business meeting or social event for up to 300 guests in one of our seven venues Stay at our Key West, Florida resort, just 1 mile from Key West International Airport, and take advantage of the complimentary hotel shuttle service to the beaches, the marinas, and downtown Key West
Floor level. Could not use.
Reserved 2 rooms but when checking in the hotel showed only 1 room was reserved. Hotel staff had to scramble to accommodate us.
Room service was quick but expensive
was not impressed by this place. For the money it costs you expect a certain standard of customer care. When we arrived we had to wait in a queue to be checked in. Then the receptionist decided to answer the phone and chat to his colleagues before acknowledging our presence. They allow pets, which is great when people take their dogs and leave in the hotel room all night and the dog barks constantly under the small hours of the morning! Would not stay here again.
Clean hotel, friendly staff. Location was a not so good but the free shutlle service helped.
Pool was not in use and this was not informed with the reservation.