Kitchen
Accessibility and suitability
Bathroom
Services and conveniences
Basics
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the common complaints about the hotel's rooms?
Guests have mentioned that the rooms smelled of cigarettes, the beds were uncomfortable, and the cleanliness could be improved.
What are the positive aspects of the hotel's staff and service?
Guests have praised the staff for being nice, helpful, and friendly, going above and beyond to assist guests in their time of need.
What are the common concerns about the hotel's breakfast?
Some guests have expressed dissatisfaction with the breakfast, mentioning that it was limited to cold cereal and not meeting their expectations.
What practical information should guests know about the hotel's amenities?
The hotel provides complimentary breakfast, free Wi-Fi, air conditioning, and free toiletries. However, guests have noted the absence of coffee pots or microwaves in the rooms.
What are the common concerns about the hotel's cleanliness?
Guests have mentioned concerns about the cleanliness of the rooms, including issues with dirty linens, outdated furniture, and the presence of strong air fresheners.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Smoking Rooms
Some guests reported issues with cigarette smells in their rooms, so consider requesting a room away from smoking rooms to avoid potential odors.
Check Room Amenities
Some guests mentioned the absence of certain amenities such as coffee pots or microwaves in the rooms, so it's advisable to check the room amenities before booking if these are important to you.
Be Mindful of Seasonal Rates
Consider visiting in January for potentially lower rates, as it's considered the low season, or in September for the high season.
Request Maintenance Promptly
If you encounter any issues with the room, such as a malfunctioning heater or air conditioning, request maintenance promptly to address the problem.
Consider Nearby Attractions
The hotel's proximity to attractions like the Knoxville Opera, Knoxville Museum of Art, and Market Square makes it a convenient choice for exploring the area.
Clarify Pet Policy
If traveling with pets, it's recommended to clarify the pet policy and associated charges in advance, as some guests mentioned encountering issues related to this.
Manage Expectations for Breakfast
Some guests noted that the complimentary breakfast had limited options and ended early, so it's advisable to manage expectations regarding the breakfast offerings.
Be Aware of Noise Levels
While the hotel is generally quiet, some guests mentioned occasional noise issues, so it's helpful to be aware of potential noise levels during your stay.
Address Concerns with Staff
If you encounter any issues during your stay, consider addressing them with the staff, as some guests reported positive experiences with staff members going above and beyond to assist.
Check for Room Cleanliness
Prioritize checking the room for cleanliness upon arrival, as a few guests mentioned encountering cleanliness issues during their stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | January | $56 | $62 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 14% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 4.6 mi | Knoxville McGhee Tyson | 14.0 mi |