I didn’t like anything about this hotel. When we checked in, the room we got was hotter than it was outside and the A/C and the light in the bathroom didn’t work. Then we were told to go back to the l...
Read more
2 stars
Super 8 by Wyndham Knoxville Downtown Area
341 Merchants Drive, Knoxville, TN 37912-3804, United States
Knoxville, TN
See location+1 865 689 7666Photos of Super 8 by Wyndham Knoxville Downtown Area
Overview
New Renovations 2006 Indoor corridors 105 spacious rooms Free Wireless High-speed Internet Walking distance to many fine dining, fast food restaurants, and shopping Free light breakfast Children under 12 Free with parent McGhee Tyson Airport 15 miles University of Tennessee 5 miles Downtown Knoxville 5 miles Golf courses nearby Pets are accepted ONLY with motel authorization. Must meet certain criteria. Pet fee does apply 17.25 percent sales tax
Latest deals for Super 8 by Wyndham Knoxville Downtown Area
King room
Queen room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Super 8 by Wyndham Knoxville Downtown Area
- Free Wi-Fi
- Coffee machine
- Free toiletries
- Parking
- Pets allowed on request. Charges may apply.
- Complimentary breakfast
- Hairdryer
- 24hr front desk
- Increased accessibility
- Refrigerator
Kitchen
- Coffee machine
- Refrigerator
- Kitchen
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
Parking and transportation
- Parking
Bathroom
- Hairdryer
Workspace
- Desk
Health and safety
- Daily housekeeping
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Super 8 by Wyndham Knoxville Downtown Area
5.9
Fair
1174 verified ratings
Wonderful
231
Very good
118
Good
165
Okay
115
Fair
143
Mediocre
89
Poor
313
Summary of reviews
Guests say
Guests generally liked the friendly service and convenient location of the hotel, but they were very disappointed with the cleanliness and maintenance of the rooms. Many reported issues such as bedbugs, dirty bathrooms, and inadequate housekeeping. The overall atmosphere was described as outdated and noisy, leading to a very negative experience for many.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6 out of 10
865 reviews
5.1 out of 10
137 reviews
6.6 out of 10
67 reviews
6.8 out of 10
8 reviews
All reviews
Pros (+) Price
Cons (-) Feeling safe and the staff could've been friendlier
Pros (+) Close to shops I needed
Cons (-) Needs a up date bad.
Pros (+) The price was good and it was convenient to all things Knoxville.
Cons (-) It needs a makeover in a bad way.
Cons (-) I couldn't get a shuttle ride to the airport.
Pros (+) Staff friendliness, clean
Pros (+) Nothing the staff were rude as hell!!! We got told we had to leave at 10:45 the manager came banging on our door telling us it was past 11 and we needed to leave
Cons (-) Read above worst place spend $10 more and go somewhere else
Pros (+) Staff excellent
Cons (-) Cleanliness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the common complaints about the hotel's rooms?
Guests have mentioned that the rooms smelled of cigarettes, the beds were uncomfortable, and the cleanliness could be improved.
What are the positive aspects of the hotel's staff and service?
Guests have praised the staff for being nice, helpful, and friendly, going above and beyond to assist guests in their time of need.
What are the common concerns about the hotel's breakfast?
Some guests have expressed dissatisfaction with the breakfast, mentioning that it was limited to cold cereal and not meeting their expectations.
What practical information should guests know about the hotel's amenities?
The hotel provides complimentary breakfast, free Wi-Fi, air conditioning, and free toiletries. However, guests have noted the absence of coffee pots or microwaves in the rooms.
What are the common concerns about the hotel's cleanliness?
Guests have mentioned concerns about the cleanliness of the rooms, including issues with dirty linens, outdated furniture, and the presence of strong air fresheners.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Smoking Rooms
Some guests reported issues with cigarette smells in their rooms, so consider requesting a room away from smoking rooms to avoid potential odors.
Check Room Amenities
Some guests mentioned the absence of certain amenities such as coffee pots or microwaves in the rooms, so it's advisable to check the room amenities before booking if these are important to you.
Be Mindful of Seasonal Rates
Consider visiting in January for potentially lower rates, as it's considered the low season, or in September for the high season.
Request Maintenance Promptly
If you encounter any issues with the room, such as a malfunctioning heater or air conditioning, request maintenance promptly to address the problem.
Consider Nearby Attractions
The hotel's proximity to attractions like the Knoxville Opera, Knoxville Museum of Art, and Market Square makes it a convenient choice for exploring the area.
Clarify Pet Policy
If traveling with pets, it's recommended to clarify the pet policy and associated charges in advance, as some guests mentioned encountering issues related to this.
Manage Expectations for Breakfast
Some guests noted that the complimentary breakfast had limited options and ended early, so it's advisable to manage expectations regarding the breakfast offerings.
Be Aware of Noise Levels
While the hotel is generally quiet, some guests mentioned occasional noise issues, so it's helpful to be aware of potential noise levels during your stay.
Address Concerns with Staff
If you encounter any issues during your stay, consider addressing them with the staff, as some guests reported positive experiences with staff members going above and beyond to assist.
Check for Room Cleanliness
Prioritize checking the room for cleanliness upon arrival, as a few guests mentioned encountering cleanliness issues during their stay.
Location
341 Merchants Drive, Knoxville, TN 37912-3804
What's nearby
- Knoxville College3.2 mi
- Westwood4.2 mi
- L&N Station4.2 mi
- Market Square4.3 mi
- Sunsphere Tower4.4 mi
- Gay Street4.4 mi
- East Tennessee Historical Society4.5 mi
- Tennessee Theatre4.5 mi
- University of Tennessee4.5 mi
- Medical Arts Building4.6 mi
- Bijou Theatre4.6 mi
- First Baptist Church4.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Super 8 by Wyndham Knoxville Downtown Area
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $64 |
Average price (weekend night) | $62 |
When to book a room at Super 8 by Wyndham Knoxville Downtown Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Super 8 by Wyndham Knoxville Downtown Area
FAQs when booking at Super 8 by Wyndham Knoxville Downtown Area
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in KnoxvilleMost recommended
See most recommended stays in KnoxvilleGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 4.6 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 14.0 mi |
Everything you need to know for your stay in Knoxville
Complete your trip
Popular destinations