|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, Gift shop, Hot tub, Laundry facilities, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (children), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Activities||Fitness center, Game room|
|Services||A/V equipment rental, Airport shuttle (surcharge), Babysitting/child services (surcharge), Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet (surcharge), WiFi|
|Policy||Pets not allowed||Landmarks||
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Excellent, 2,920 reviews across the web
|Service||90% found the |
|Room Cleanliness||72% said |
|Hotel Building||Building is pleasant.|
|Price||Price is tolerable. Only 58% positive comments.|
|Room Size||53% said |
|Old/New Room||For 55%, the |
|Room||57% said the|
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The location within Walt Disney World's Downtown Disney area is nice. However, considering the traffic I wouldn't want to stay here during peak season.
Resort fees were not disclosed to me at time of check-in. Also, according to their website the fee included two bottles of water or two cups of Starbucks coffee each night. At time of check-in for a four-night stay I was only given four drink coupons.This hotel has outrageously high resort fees, which were not disclosed at time of reservation on Priceline, nor disclosed at time of check-in. Since I never signed anything agreeing to these fees I will be disputing these charges with my credit card. This hotel employs deceptive practices that should be illegal. Resort fees are not optional and it is offensive to have a hotel attempt to charge them when you arrive. I can't believe that Disney allows their partner hotels to partake in such deceptive practices. Resort fees if necessary should be inclu...
The brand Hilton is aligned with quality. Enough said.
The crazy fees. You will need to add fifty dollars (p/night) to your total. Fees: Resort, Tax (not including the typical tax), and parking. Due to the fees, I will look elsewhere to compare. Save yourself time, and compare the overall cost.Overall, quality was there. The non-advertised fees will haunt me on my next visit to Disney and surrounding area. If you enjoy being nickel and dime, this is the place for you. I am simple, just include the complete price in the meal (room charge).
The beds are very comfortable and the bedding is good
Transportation!!!I wish the transportation to Disney was better, otherwise I would stay here every time I went to Disney
The room was beautiful and not too worn. The close proximity to Disney theme parks was the selling point for me.
I was utterly shocked they charge you $13.85 PER DAY to park your car in their lot. Priceline didn't mention this charge. It's absurd & will prevent me from going back. The staff was rude & dismissive when explaining the parking charge.Although the hotel was beautiful & in a great location, I would not go back. I was under the impression that the resort fee was included in the XXX rate for this hotel. Upon checking out of the hotel, I was charged my $22 'resort fee' (which in my case was essentially a $22 internet charge), $13.85 to park my car at the hotel, and $4 in additional taxes. This brought my 'good deal' up to almost XXX per night. While I can almost stomach the resort fee, I cannot accept the parking fee. It's abusive and feels like robbery. When I asked the front desk clerk how can a guest avoid the parking charge...
The extras that came with our room. Free DVD rental, bus to the parks, and early hours for the parks.
Parking was expensive considering we had to pay an additional resort fee.The Hilton was a great hotel for our vacation. Located in the perfect area across the street from the Disney Village. I have stayed at most of the hotels in Lake Buena Vista near the Disney Village and this is the best hotel. I stayed across the street for a conference just 4 months ago and the walk to the village was long because of the layout of the hotel and the rooms were subpar. If I could I would recommend the Hilton for anybody looking to stay near Disney, but who do not the expensive rooms at the Parks. The Hilton was the same price as any of the All Star Hotels, but had better rooms, quieter and more comfortable hotel, and better access to the Parks.
The convenience of the vanity outside of the bathroom
There were hidden fees that were unexpected, such as parking, deposit, and resort fees were higher than we thought it was going I be.Overall, a good experience, good location and good atmosphere, but more expensive than its hours have been
Great location and amenities for the price were great! Would recommend to others in a heartbeat...
The only complaint is that they charge you additional expenses when you leave the hotel that were beyond described on priceline... though still believe that the price was 'just right'.The Hotel is truly a 4 star hotel and is steps away from Down Town Disney, gave free vouchers for Starbucks coffee and was family oriented (which is a big plus).
I placed a bid but then had to pay a resort fee that i WAS UNAWARE OF AND THAT DEFEATED THE PURPOSE OF DOING THE BIDDING. DECEPTIVE
Room was excelent. The staff member ir was very charmin. Gerat expirence
The wi-fi system from the hotel it could be better, need to modified the signal.EXECELENT PLACE TO STAY AGAIN.
The location and the bedding was very comfy.
We had to smash a roach in our room,The overall hotel is great. Wish they would switch out coffee for hot chocolate for the kids with the vouchers. I mean , you do pay a resort fee a d my family doesn't drunk coffee or plain water without crystal light,