The Lodges at Cresthaven

Guests have highlighted the beautiful location, setting, and views, as well as the cozy and clean rooms. The staff's friendliness and the variety of amenities have also been praised.

Some guests have mentioned concerns about thin walls, uncomfortable beds, and the need for room improvements, such as towel hooks in the bathroom. Others have expressed disappointment with the unavailability of promised amenities and the inconvenience of room assignments.

Guests have reported that the rooms offer beautiful views, are well-appointed, and come with comfortable beds. However, some have mentioned the need for room improvements, such as better soundproofing and additional amenities like towel hooks in the bathroom.

The high season is in June, offering an ideal time to enjoy the stunning location and amenities. However, guests have also enjoyed their stays in November during the low season.

Guests have praised the staff's friendliness, helpfulness, and the overall great service. However, some have also mentioned instances of unmet expectations and inconvenience related to room assignments.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake or mountains comes highly recommended.

Some guests reported that the walls were thin, and noise from neighboring rooms could be easily heard. Light sleepers may want to bring earplugs or request a quieter room location.

A few guests experienced confusion with room markings and neighboring guests attempting to enter their room. It's advisable to ensure clear room markings to avoid any inconvenience.

If you have special requests, such as a bottle of wine in the room, it may be beneficial to follow up with the staff to ensure that these requests are fulfilled.

The hotel is conveniently located near various attractions such as Black Mountain Loop, the House of Frankenstein Wax Museum, and Lake George Shoreline Cruises, providing ample opportunities for exploration and entertainment.

While some guests enjoyed the on-site Boathouse restaurant, others found the prices unreasonable and the food unsatisfactory. It may be worthwhile to explore dining options in the nearby area.

Guests appreciated the heated pool, hot tub, and nightly fires. These amenities provide a relaxing and enjoyable experience, especially during the summer season.

Considering a visit during the low season in November may offer a quieter and more affordable experience, while still enjoying the beautiful location and amenities.

Guests with mobility issues may want to confirm the availability of accessible rooms and facilities, as some found navigation challenging due to the hilly terrain and lack of grab bars in the bathrooms.

Some guests experienced challenges with communication, such as closed office hours and unavailability of staff for addressing issues. It may be helpful to ensure clear communication channels for guest assistance.