|General||24 hour front desk, Air-conditioned, Bar/Lounge, No smoking, Non-smoking rooms available, Restaurant, Room service, Safe, Storage available|
|Services||Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)||Landmarks||
Excellent, 327 reviews across the web
|Service||95% found the |
|Reception||88% said the |
|Noise Level||79% thought it was |
|Bar and Beverages||Good bar. 70% of guests gave positive comments.|
|Breakfast||68% found the |
|Room Size||56% said |
|Dining Experience||For 62%, the |
|Bathroom Size||62% |
|Breakfast Prices||67% said the |
|Read all reviews from Booking.com|
|Read all reviews from Priceline|
the location. Nice atmosphere for London.
I was annoyed that I couldn't cancel one room for one night!!!!being there many times. Rooms start to become old...
The rooms were boutique-to-die for. The neighborhood and view from our 4th floor room were pinch-me good.
This isn't a comment about the hotel, but about Priceline itself. We thought we were booking an expensive place based on the Priceline displayed price. But 20% VAT was added AFTER the $/night Priceline displayed price which made it super-expensive.We lucked into a top floor room with view onto Ixworth St. We were pinching ourselves every time we enjoyed the view of this great London neighborhood, or every time we returned from wherever we were in London and enjoyed the amazing walk from South Kensington Station. The room was boutique-to-die-for. The staff was cordial and eager to help. Being in London, there will be some outside noise as the pubs empty - it just comes with the territory. Yes, this place is expensive, but sometimes you get what you pay for.
The location and the room
The restaurant is ok, but not great
The room layout was nice
Didn't feel like a 4-star at all (as advertised). More like a bed and breakfast. Location is not ideal.
The body lotion supplied in the bathroom made me break out in a rash (which I have never had before) so I was unable to enjoy my evening.
Not typical hotel atmosphere, felt like coming home to my London apartment
Not reallyHotel is rather small but that's what make it special. Has a bed and breakfast feel to it because the staff are super friendly and helpful. Amenities are pretty decent-Internet, pool, lounge with Mac. It was money well spent for me.
staff was helpful,location excellent exceptremoved from the tube. street was quiet. hotel quiet. maid service efficient and time sensitive.
toilet flushing odd. very hard to get out of bathtub. furniture in the room was old and hodge-podge. no dresser. cost of using phone was outrageously high.while the restaurant (other tahn bkfst) offers minimal food, the enighborhood has very good selection of fine dining establishment. use leicester sq theater ticket booth.